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Seller Community Forum

4 answers

0 votes

Very expensive sale, usps signature confirmation shows the buyer got it but he says he did not?

In 19 years and tens of thousands of packages, I have never encountered this. He contacted me for 3 days before buying about shipping discounts because he was ordering so many items. I setup a special discount just for him to use. It was almost $...

asked over 6 years ago

22 answers

0 votes

Booth activation? global issue?

I have had a Bonanza booth for several years and make it a habit to update it and refresh my feed a few times a week.. but today I instead got a message saying "Just letting you know.. Your booth is awaiting review by our team, it should be activa...

asked over 6 years ago

2 answers

6 votes

Where does time go?

I cannot believe that it's been a year since I posted about my "10th Bonzaversary":https://www.bonanza.com/community_help/Whew______years So, next week means that I will be starting my 12th year associated with Bonanza. I have enjoyed every min...

asked over 6 years ago

2 answers

0 votes

I have uloaded stock but no images any help welcome

Hi I cannot understand why the images of my stock are not showing any help welcome. Patricia

asked over 6 years ago

7 answers

1 vote

I have an account on bonanza but i'm not subscribed, isthatwhy i'm not selling anything?

I have been selling plenty of my bronze statues on Etsy but nothing on Bonanza and although I have the same listings on both I'm not subscribed to either. Is that because Etsy is better?

asked over 6 years ago

1 answers

0 votes

How do you link sparklister to bonanza account without getting stuck in a sign-in loop?

Why after linking my eBay account to Sparklister, everytime I try to link my Bonanza account, I am asked to sign in to my Bonanza account? However, when I do sign in, Bonanza goes into a loop and asks again to sign in. I never get signed in. What ...

asked over 6 years ago

4 answers

1 vote

Sells??

About how long do I have to wait for traffic to start coming in to my store, how long before I make a sell? I sell on eBay & Poshmark and I didn't have to wait long at all for my first sale, I don't know about this platform

asked over 6 years ago

1 answers

0 votes

Tax settings for buyer

I'm a buyer in a tax required state (Arizona), which sometimes prevents me from buying items and/or making offers. I don't mind paying taxes, but I don't see any option to 'opt in' to allow that as a buyer - everything in settings and help/forums ...

asked over 6 years ago

3 answers

1 vote

Set shipping cost to a single gatagory

I have several categories on my site. I would like to set a shipping cost to just one category. I tried "Batch Edit" but no luck. Thanks, Card Pro

asked over 6 years ago

2 answers

0 votes

How do i delete all my bonanza listings

Hi, how do I delete all my bonanza listings, I want to list other items, but I want first my booth clean, Thank you

asked over 6 years ago

1 answers

3 votes

Where is seller support?

I have emailed [email protected] multiple times in reference to intellectual property infringements and it has been over a week without a single peep from their end. Does anyone know how long they usually take to respond, or if they ever bothere...

asked over 6 years ago

2 answers

0 votes

How do i access my old booth to edit?

You have given me a new booth I do not want, I just want to service the old booth.

asked over 6 years ago

3 answers

0 votes

How long does it take to activate the booths in bonanza?

Hello! I wanted to ask you how long it takes to activate a sales account... I'm using Bonanza as a sales channel for my Shopify store, I already set up the account, everything is ok, but I can't get it activated. I did this on November 28th and...

asked over 6 years ago

1 answers

1 vote

Does increasing the fee level actually increase sales?

I have been on Bonanza for several years and am locked at a 16% commission rate. Has anyone had any success with the higher commission rates 19% or 30%?

asked over 6 years ago

2 answers

0 votes

What to do when buyer claims package not received?

I have a buyer who emailed me in my personal email stating she never received her item, yet USPS tracking shows it was delivered to her front door...

asked over 6 years ago

2 answers

0 votes

All of a sudden, some reserved items are back in booth? hmmmm?

I am working within my Booth, and I am only Adding item, but ALL of a Sudden, after listing a couple of more items, some items I had ''on reserve'' have suddenly shown up? MORE things that make me go ''Hmmmmm?'' I have decided to leave ''the bay...

asked over 6 years ago

1 answers

0 votes

Can i import/export lists of my customers

I am considering opening a booth on Bonanza and would like to know how much control I have over my own customers

asked over 6 years ago

9 answers

-5 votes

I cannot order from this site because it's not safe at all

I cannot order from this site at all because you do have HTTPS; at the beginning of your business so now I would have to decline my information & go to a site that really legit. To cancel my information. I will be going to a safer site

asked over 6 years ago

1 answers

0 votes

How to list multiple items with at least 2 purchase choices on one listing?

Interested in listing multiples items with something in common on one listing and give the buyer the ability to select at least 2 choices. For [URL removed] quantity in addition to some sort of identifier.

asked over 6 years ago