"why do you charge fees twice for one sale?"

I sold something in Oct. I was charged $25.00 then a week later I was charged 15.48. Total $40.48

asked about 2 months ago

2 Answers

This is an official Bonanza response.

Hello BaleBuddy

Welcome to the Bonanza Community!!

It appears that you were charged $25 for your Oct. Fees. The other fees are Final Value Fees for November that were collected for items you have sold from your Booth.

If you need additional support please email our award-winning support team and they will be glad to assist you further. support@bonanza.com
Thank you and Happy Selling!
Kind Regards
Wanda
Bonanza Support

answered about 1 month ago

I see that you are not a subscribing member, so the $25 charge was not for a membership plan. However, it could have been payment for activating TurboTraffic (or perhaps a Bonanza Webstore). Based on the prices of the item(s) you sell, the $15.48 fee may have been the FVF commission on the sale.

Of course, I’m just speculating. Contact support@bonanza.com for the actual answer to your question.

answered about 2 months ago

tomwayne1
Reputation: 7053
See tomwayne1's booth
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