Bonanza Community Help

I Cannot complete booth due to unavailable of mobile verification. Already enter mobile number but it was not revived. Highly appreciate if any one help me.

asked 1 day ago

• booth activation

Where is the unsold folder located? I did a sync from ebay, but can't find it.

asked 2 days ago

• ebay

Welcome to Bonanza Community Help Page! Bonanza’s Community Help page is a place you can get general questions about items answered from the community. 1. You can ask any general question that would benefit the community such as “What’s the ...

asked 2 days ago

I'm shipping a 19x15x7 8 Lb Box. I set my listing for calculated shipping for UPS Ground. I had a sale today, the listing showed the shipping at 16.31, buyer in CA. When I went to paypal to pay and print the shipping label, the actual cost of s...

asked 3 days ago

• US Shipping

I have linked my ebay store into Bonanaza booth. When I add markdown prices on ebay, I have to edit same items in Bonanaza also. Because after adding mark down price, they fall into "ready to post" in bonanza. Then, should i update them daily afte...

asked 4 days ago

• community
• publishing
• support

Hi does anyone know if Bonanaza has made an update so you can add that field to add personalization per product where customer types their name or something they want written on item ...is there a way to do that in bulk or is it still manual item ...

asked 4 days ago

Does anyone know the details concerning this warranty offer. I put one of my items in my cart just to see if the coupon discount would show and saw this warranty offer for the first time. Who is responsible for honoring the warranty? Is it Consume...

asked 6 days ago

• Sale
• seller protection

I FOLLOW THE INSTRUCTION BUT US DETAILS STILL KEEPS COMING UP, EVEN THOUGH I CLICK TO SHIP TO MY COUNTRY OF RESIDENCE IT KEEPS SAYING IF YOU DON'T WANT TO SHIP TO US SEE YOR SETTINGS ???

asked 8 days ago

Example But 2 items and get 10% off

asked 9 days ago

I seems cannot reach seller with messages, when I sent it said successfully sent but nothing on my outbox and no reply also from the seller and I have tried this a couple of times

asked 10 days ago

A Buyer entered incorrect info in their address. How can I edit the ship-to address?

asked 11 days ago

• incomplete address

Hello Bonanza Community! It Begins.. Tomorrow!!! May 5th-May 12th Bonanza’s Community-wide Spring Sale Don’t miss out, Are you Ready!!! Tell your friends. See you all there!!! Wanda T. Happiness Producer Bonanza Support Team

asked 11 days ago

The Bonanza tools to publish to ebay work great. Can I do the same thing to other platforms like mecari? If so, how?

asked 13 days ago

• bulk upload

I like to upload my products in bulk. I want to know if I can get a sample CSV file so that I can update that file and upload? Also, I want to see the complete set of fields allowed for bulk uploading. Please let me know if I can find it on you...

asked 14 days ago

• bulk upload

I have a number of items that I imported from Ebay that are no longer available. I would like to delete them permanently from my booth. I have deleted them from my booth twice now and they keep showing up and I keep getting prompted that the items...

asked 15 days ago

I am so very disappointed in the seller. Although this product was available on different websites, I choose to support an individual who was selling them during this pandemic when many of us are taking a hit financially. Now it looks like this ...

asked 16 days ago

• Views

Hello Bonanza Community! Put it on your calendar! It’s almost time… for Bonanza’s Community-wide Spring Sale, May 5th-12th!! Don’t miss out, this will be a chance to receive big savings from sellers on Bonanza. Remember the date.. May 5t...

asked 16 days ago

My item is 33 lb. and requires a 28x17x15 inch box. USPS Ground is the best way to ship it but is not an option on the listing template. Help?

asked 17 days ago

What page do you leave your shop on. I keep mine on Selling Dashboard. If I leave it there, I don't see if someone wants to chat. But if I put it on View your booth is the only place I see the Chat option. I need some advice.

asked 17 days ago

Can verify the chinese phone number?

asked 18 days ago

• Mobile