Seller Community Forum

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1 answers
1 vote
Realtime chat
What exactly is the realtime chat for and does anyone actually use it? Seems much more plausible everyone just uses the messaging system.

asked 7 days ago


1 answers
0 votes
Obo
How do I include or best offer on my items, after the fact?

asked 8 days ago


1 answers
0 votes
When will bonanza allow us to purchase products to eu?
Since some time i am unable to purchase any item to EU :(

asked 11 days ago


0 answers
0 votes
Does anyone use Vandoo for their other marketplaces?
..and wished they supported Bonanza as well? I chatted with a representative from Vendoo about getting them to support Bonanza. They said that they need more requests for it in order for them to spend the resources adding it. If you guys wa...

asked 11 days ago


4 answers
0 votes
Dealing with a paypal chargeback
Hello, new to Bonanza. We sold a Nintendo Switch on this platform & the day it's out for delivery (today) we received a chargeback claim. We added signature on delivery to the item, since it was over $200. We submitted all our evidence to the PayP...

asked 12 days ago


3 answers
0 votes
When you started to have succesfull sales?
Im rather new on Bonanza, throught half of year i got no sales and i doesn't want to go to Ebay becouse of trouble-making moderators and Etsy banned me for no reason, im selling sabers,bayonets and other collectibles. Where did you start to mak...

asked 19 days ago


2 answers
0 votes
How to put your shop on vacation
how to put your shop on vacation

asked 23 days ago


4 answers
2 votes
Did anyone make a sale during the spring sale?
I did not make one sale. Anyone else?

asked 26 days ago


2 answers
0 votes
Do i lose bonanza rewards accumulated if i change my booth name?
I am thinking of changing my booth name but I have accumulated a great number of Bonanza Rewards. If I change the name of my booth do I retain my accumulated Bonanza Rewards or will I be back at 0 with the new booth name?

asked about 2 months ago


2 answers
0 votes
Where is cash out
I am new to Bonanza. Where is the CASH OUT (payout) option on the site?

asked 2 months ago


1 answers
0 votes
Ad level vs turbo traffic?
i want to boost my sales on Bonanza. my other platforms are selling significantly more than my bonanza. how does turbo traffic work vs the ad levels ? I'm currently at 13% ad level. I'm not sure I'm using the correct Bonanza terminology, but my s...

asked 2 months ago


1 answers
1 vote
How much does each click on one of my items cost me?
I just read. each paid click increases my fee, you mean to tell me each time someone views one of my items in my store and doesn't buy it I get charged a fee ?

asked 2 months ago


1 answers
0 votes
Is there a way to send a customer a pdf file or image file through bonanza?
I would like to send a pdf file to a customer but where can I do this?

asked 3 months ago


1 answers
0 votes
Etsy listings not showing up
Hi, I followed the instructions to upload 4 Etsy cvs files but no items are appearing at my booth. What am I doing wrong and how to correct this, Thank you

asked 4 months ago


3 answers
1 vote
Reship an item but change ship to address
I sent the wrong item to a buyer. I am trying to reprint a label and send to her to return it, but I can't change the return address. Secondly, I want to print a new label to ship the correct item. But she has moved. I can't change the ship ...

asked 4 months ago


2 answers
0 votes
Someone from Canada, Australia or the United Kingdom, please?
Hello. I set up a listing to ship to Canada, Australia and the United Kingdom. Can one of you from your country as above take a look at the listing in my booth and tell me what happens? I set the listing to calculated shipping and set the s...

asked 4 months ago


2 answers
0 votes
Shipping note box
When purchasing labels through Bonanza, how do you add a note about shipping? Before, I would click "mark as shipped" and enter the tracking and add a shipping note in the box with a link back to my booth. I did find the box after I purchas...

asked 4 months ago


2 answers
1 vote
Are you shipping internationally?
Hello. Here is a list of questions that I have on international shipping here on Bonanza : 1. Do you ship international? 2. If so, how are your sales internationally? 3. Which countries do you ship to or maybe it is easier to say which o...

asked 4 months ago


0 answers
0 votes
Seller fees now to be collected on the 2rd of each month
Effective March 2, 2024, final value fees are due on the 2nd of the month following your completed sales. When you have fees due ($ 3.00 or more), there will be a link that appears on your billing statement from the last three days of the curre...

asked 4 months ago


0 answers
3 votes
Bonanza community forum guidelines
Hello Community!! Bonanza’s Community Help page is a place you can get general questions about items answered from the community. 1. You can ask any general question that would benefit the community such as “What’s the most effective way to ...

asked 4 months ago