Seller Community Forum

1 answers

0 votes

When do bonanza pay you when you sell first item

how is it working with payment and when you sell, do you have to pay fee or is it automatically

asked over 1 year ago

4 answers

1 vote

Has the usps advantage ground option disappeared for anyone else?

I am a new seller here. I sell on other platforms and was adding some items here. For the first 100-plus items the USPS advantage ground option was available then it was missing yesterday morning. Is anyone else experiencing this problem? Thank...

asked over 1 year ago

2 answers

0 votes

Hello, i am a new seller. i have listed my product for the last 3 months. but still now no sales. please help me how can i increase my sales. even no views last one week. where is my fault i can't guess anything. pls check my booth and help me. link - htt

Hello, I am a new seller. I have listed my product for the last 3 months. But still now no sales. Please help me how can i increase my sales. Even no views last one week. Where is my fault I can't guess anything. Pls check my booth and help me. Li...

asked over 1 year ago

1 answers

1 vote

How to cancel a suspicious order

Trying to make a long story short. I made a sale yesterday and shortly after I got an email from paypal saying there was a hold on the transaction because of unauthorized payment. I do not want to go through with this sale now but can't see anyw...

asked over 1 year ago

1 answers

1 vote

Discount for Shipping Ground Advantage Mail Online?

Hello. I am in the process of updating my shipping prices for ground advantage mail. I'm sort of using the USPS website but I also know we get a discount purchasing online. Do you know approximately what percentage I should deduct from w...

asked over 1 year ago

1 answers

0 votes

Where do i go to set up vacation/time away?

Been looking, Running out of time.

asked over 1 year ago

2 answers

1 vote

Usps ground advantage is now available!

As you may be aware, the USPS has made a major change to their shipping services. Our developer team has been hard at work getting these changes implemented into Bonanza, and I am pleased to announce that process has now been completed. USPS ha...

asked over 1 year ago

2 answers

0 votes

On my listings i select usps but it will not load and i cannot select.

I see that a lot of my listings have reverted to the cheapest shipping even though they weigh well over the limit. I try to edit and set postage but I get a message that says Could not find any sample rates. Most likely [URL removed] the carrier d...

asked over 1 year ago

1 answers

0 votes

Hpl

Where do you find all the hand pick list at to view. Instead of just the ones on front page.

asked over 1 year ago

2 answers

0 votes

When will the july 9, 2023 usps changes be implimented on bonanza?

Shipping options still showing First Class. What prices are customers going to be charged? Who will cover the cost if shipping is mis-priced for a less than what it should be? [URL removed] WHEN can sellers expect to be able to make the necessa...

asked over 1 year ago

1 answers

0 votes

Usps change over to ground advantage from 1st class

Has Bonanza given sellers any direction on how to adjust their listings from First Class to Ground Advantage? Can that be done in bulk?

asked over 1 year ago

1 answers

0 votes

Can a buyer leave negative feedback for declining an offer?

Hello. I've been very ill for some time and had to put my booth on vacation. Somehow someone made an offer almost two months ago and I did not realize it. I didn't know buyers could see items while a booth was down - my email usually notifies ...

asked over 1 year ago

4 answers

0 votes

Thermal printer is not printing to correct size labels are coming out too small

Does anyone have an idrpt 410 thermal printer?I'm having trouble getting my label to print to 4 x 6 it keeps printing too small

asked over 1 year ago

1 answers

0 votes

Your booth is awaiting review by our team, it should be activated within the next 72 hours

HI i'm an owner of a electronics shop and after adding just 4 listings this happens "Your booth is awaiting review by our team, it should be activated within the next 72 hours"

asked over 1 year ago

1 answers

3 votes

Ground advantage usps labels

Effective Sunday, July 9, 2023--the U.S. Postal Service is retiring both the First Class and Parcel Select/Retail Ground labels. In its' place will be the name of Ground Advantage. They said it would be good for any package ranging in weight fro...

asked over 1 year ago

1 answers

1 vote

How can i increase my sales

Hello, I am a new seller. Listed my product for last 3 month.But still now no sales. pls help me how can i increase my sales. even no views last one week. where is my defect i can't guess anything. pls check my booth and help me. Link - https:/...

asked over 1 year ago

2 answers

0 votes

Under promote ourselves here on bonanza, can we still show pictures of our listings and make them clickable?

I am wanting to do some promoting of my booth under the Promote section. Is there a way to still show a photo of our listing under there along with making it clickable to the listing? We also used to be able to make things bold, etc. Can we ...

asked over 1 year ago

1 answers

0 votes

Which category would you choose?

I have some beanie babies for sale in my booth and I am wondering which of my categories to put them in. I have custom categories in my booth. I do not have a toy category. I have a custom category titled as Children & Baby Variety and a cus...

asked over 1 year ago

1 answers

0 votes

Unable to list products

Hello, I am a really low volume seller of collectible items. I have a habit of creating one new listing each day. For two days already, my listings are disappearing as soon as I create them, they are nowhere to be found. This is the message ...

asked over 1 year ago