Thanks everyone, I had a feeling I was in the clear. He is really going directly after ONLY the money and not even trying to find out where the package was delivered.

First off, it does sound like a scam if it came down the way you explained it. The fact that he did not take action to pick it up while it was at the PO (where he would need to show ID) and the fact that he seemed to be a flake by wanting to know the EXACT day it would be delivered. You as a seller have absolutely no control of delivery unless you are doing the delivery personally. Weather and holidays and volume this time of year even throws the PO off on actual delivery of items.

As others said, I sounds like you are in the clear….. BUT…… and this is why they now miss MY obscure way of looking at problems at work (as I always had a different way than most of the herd)…. There could be a different explanation and that is THEFT by the PO CARRIER. Since the carrier sees it is insured (and I am sure they know how to find out the amount), the carrier COULD be tempted, since the buyer was not exactly too quick to pick it up, to scribble a illegible signature and take it for themselves. They are human after all and it is Xmas time.

If the person still persists about the missing items, definitely report it back to his PO and usually they can flag his address to see if it is an ongoing issue or an internal issue with a specific carrier. Mail theft is a federal offense after all so hopefully they would not treat it lightly.

Best of luck aid if allowed here, perhaps you can list off the City and State Zip of this buyer just in case Others here get a similar big order to be aware that it could be a problem buyer. People like this can sure ruin a sellers day.

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Have you called his PO and asked them to check the GPS on the delivery location? If the carrier says he delivered it to the right address, that doesn’t mean he did. Parcels get misdelivered all the time, and perhaps the carrier misread the address, the wrong person signed, etc.

If it is a scam, perhaps the buyer arranged someone else to collect and sign for it, so he could say it wasn’t him, but it could also have been the wrong person at the wrong house.

His behaviour is curious though. I would tell him to file a police report for theft and to claim the loss on his home insurance. Postal insurance shouldn’t pay out, because it says delivered.

If you have 3rd party insurance and they DO pay out, then that’s really fraud. You could also file the lost or stolen mail report with USPS. They will follow up on it, require him to sign an affidavit, etc., which some fraudsters are reluctant to do.

But, I would contact the PO myself about the GPS scan, as he could tell you anything he wants about what they said. Do this soon because the carrier will go to collect the parcel if it was delivered to a wrong address.