Seller Community Forum

6 answers

0 votes

I'm so frustrated- I've been on this site for hours trying to get some of my items updated. I have trouble getting the bulk edit to work- I went through it at least 3 times and (it said the changes were saved,) but they were not. I have trouble ge...

asked over 9 years ago

2 answers

0 votes

Any luck with higher end pro musical and audio gear?

Has anyone been selling pro level musical gear, studio gear, etc? I just listed a few pieces to give it a test run. Not sure if the proper buying demographic frequents the site yet, but really hoping this will become the go-to replacement for the ...

asked over 9 years ago

2 answers

0 votes

Have you tried to send a member

a Bonanza Message from the link "Contact Buyer" in his/her booth? Do you think it is a bit of overkill?

asked over 9 years ago

5 answers

1 vote

Fraud buyers do anybody had experience ?

hello i had 3 times a fRaud scam buyer and all went well was even delivered . and after 1 month comes a mial from paypal the buyer did not made this payment !! this was a shock really not good lost much money even gave paypal all proof of s...

asked over 9 years ago

3 answers

0 votes

Coupon code

I set a coupon code up a couple of weeks ago and I just made a sale but I can't tell this customer to use the coupon for his purchase because I don't see the discount price on the item purchase summery order. How do you know if the customer got th...

asked over 9 years ago

2 answers

0 votes

Has anyone else experienced a sudden steep drop off of viewers in the last few days ?

The number of views of my items has dropped off sharply during the last few days. From over 2000 views a day to less than 200. Anyone else noticing this. And almost no sales in the last few months. I use the highest level of advertising.

asked over 9 years ago

1 answers

0 votes

Shipping choices question

Is the flat-rate shipping option only for the proprietary USPS flate-rate envelopes and boxes? It does not state that nor does it show a (TM) symbol. It only shows the generic words "flat-rate shipping." I have been putting whatever shipping ra...

asked over 9 years ago

1 answers

0 votes

Why is the token icon not available when i'm logged in?

The token icon is not visible. I'm having trouble to locate it.

asked over 9 years ago

2 answers

0 votes

How do you request a refund of fees?

The "request a refund for an item on this bill" option is apparently only available for the current month. I need to request a refund of fees on an item that sold in November and also one from back in October. I'd known about the October one but...

asked over 9 years ago

1 answers

0 votes

Booth not activated over a week

I opened my booth over a week ago and was supposed to be sent something by email within 24 hours. I never got it. So I went ahead and tried to import from ebay and etsy. It says import was done successfully but below that it say 0 of 3 imported.

asked over 9 years ago

2 answers

0 votes

Items not showing up in bonanza site search

When I search for "Jansport", "Superbreak", "Jansport Superbreak" my item with the title "NWT Jansport Superbreak Backpack - Weary Red Dustie" does not show up in the search results. I have to search "Jansport Superbreak Backpack" in order for it...

asked over 9 years ago

3 answers

1 vote

Where do my ended listings go?

Hello, I noticed today one of my listings have "sold out" is there a way for me to find my sold out listings so I can relist them? I can't seem to find this anywhere...TIA!

asked over 9 years ago

2 answers

0 votes

Subscribing membership question

This morning I received an email that [URL removed] "Your Bonanza subscribing membership has recently expired. Bummer! If you don't renew your subscription, here are some of the goodies you'll be missing out [URL removed]" Other years there ...

asked over 9 years ago

1 answers

0 votes

How do i change my currency from gbp to usd

Have a new Bonanza account, all prices are shown in Great British Pounds, I want to change this to USD, i am based in Australia

asked over 9 years ago

4 answers

0 votes

Turbo traffic pack who used it already

Can someone tell me if he tried the Turbo Traffic pack ? if it increased his sales ? does it worth to pay 24.95USD for it?

asked over 9 years ago

3 answers

0 votes

I just signed up sunday my item's are not live yet that i imported why?

Hello everyone i'm new here i imported my item's over form ebay and was told that in 24 hours my item's would be active in the booth that was three day ago i contacted support twice no answer i tried to even list an item and some the it just appli...

asked over 9 years ago

4 answers

1 vote

Why is shipping being added as free on sales

I sold an item,shipping was $28.00 but invoice shows FREE SHIPPING.. how do I cancel this as I can not afford the shipping cost? I refunded the buyer in full and put my shop on vacation. too many mistakes on this site and no help????

asked over 9 years ago

3 answers

0 votes

Help with changing bank info & routing #

Hi I have been on Bonanza a few years . And want to change my bank info & routing # for my bonanza fees to come out of a different bank account . Is there an easy way to do that? I don't want my 1,600 items erased , or have to redue my whole store...

asked over 9 years ago

3 answers

0 votes

Batch editing prices on items by % and changing discount on imported items.

I set up my booth to import my ebay items and I chose to have the price discounted -1%. I would now like to change this setting for future imports and change the items I have already imported. What is the best way to do this? Beyond this, I mi...

asked over 9 years ago