Seller Community Forum

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2 answers
0 votes
What happened to support?
Whenever I contacted support in the past I got an answer from Mark or Judy rather quickly. Now I'm lucky to get a reply at all. If I call paypal I get an immediate response also with Ebay... and they are much larger than Bonanza. Whts the problem ...

asked over 9 years ago


3 answers
1 vote
How do you email an attachment to a customer?
I've looked everywhere! How do you send an email attachment? I need to email a customer a return label but I do not see any options on adding an attachment. Am I missing something?

asked over 9 years ago


3 answers
0 votes
Need help with shipping!
I'm trying to set up my booth and am running into some trouble in the shipping area. I'm shipping from within Canada but as far as Bonanza is concerned, shipping TO anywhere but the USA is "international"... even though my settings are updated to ...

asked over 9 years ago


7 answers
0 votes
What is the best browser to use when posting?
I am having a very hard time listing with Chrome! It just dawned on me there may be a better option. I'm so frustrated because it takes me almost 20 minutes to add a. New listing. I'm impatient but have only been able to add less then 20 items ove...

asked over 9 years ago


2 answers
0 votes
Titan consulation...signed up...how do i get in contact with my seller consultant from bonanza?
Hey I signed up for Titan and I am wondering how do I get in contact with my Bonanza Seller Consultant to help me with my store and details of selling?

asked over 9 years ago


2 answers
0 votes
Do we need approval to sell beauty or health items? thank you!
Do we need approval to sell beauty or health items?

asked over 9 years ago


3 answers
0 votes
I do not see a silver plan. where is it and what do you get?
Noticed some have mentioned a SILVER plan for $10 a month but all I see are the GOLD on up... where is the SILVER plan and is it any good?

asked over 9 years ago


1 answers
0 votes
How do i get my webstore up and running, is it possible to talk to someone about this?
I am having trouble with getting it Published I sell everywhere and have never had this much trouble getting to talk to a live person Is someone out there that can tell me what to do. Thanks

asked over 9 years ago


2 answers
1 vote
Does becoming a gold member really help your sales?
I noticed that none of my items ever end up in search unless I pay at least $40 a month to Bonanza. If you have this let me know if your sales are better as I've only had about 2 sales a year on here. Fourty dollars is a lot if no sales come in. I...

asked over 9 years ago


2 answers
0 votes
Adding variations
I'm trying to add variations on sizes to the Category of Breast Forms. I researched similar items on Bonanza and there are a couple of sellers that have variations on Mastectomy Breast Forms. But I can't figure out how they did this. I have p...

asked over 9 years ago


2 answers
1 vote
Just an fyi for online sellers - usps
In case you haven't been informed, USPS has filed for a raise in rates in January on some of their shipping services, like Priority, that are more popular with on line sellers - unclear on which ones (oh the headache of changing shipping profiles!...

asked over 9 years ago


1 answers
0 votes
Ebay advertising
I started to process on bonanza to advertise my items through ebay. During the setup process I had to leave my computer before finishing and when I came back I was automatically logged out. Now when I try to go back through the process I click on ...

asked over 9 years ago


2 answers
0 votes
Image cache reuse from csv inventory import
I'm the IT part of the team and have a technical concern. Will try to explain it as clearly as I can. The Etsy importer copies/caches all listing images it may find over the other place. They look like [URL removed] [URL removed] I've delet...

asked over 9 years ago


1 answers
0 votes
Seo help - i sell cotton dish cloths so why don't i see any of my hand knitted cloths when i search cotton dishcloths?
I sell hand knitted cotton dish cloths in my booth, but when I searched cotton dish cloths I saw a few other hand knitted cloths, but mine did not show up. About a page and a half of listings showed up but none of them were mine? Why doesn't the s...

asked over 9 years ago


1 answers
0 votes
How do i open a second bonanza account
I would like to know how to set up a second bonanza account when you already have one active account

asked over 9 years ago


1 answers
0 votes
What the??? i have a gold pro member star on my page???
I contacted support about this days ago, and I haven't heard back yet. I'm totally irritated because I did NOT sign up for any of their plans. If I did, it sure as heck would NOT have been a high priced plan. It seems that the Bonanza team has tak...

asked over 9 years ago


0 answers
0 votes
Anyone know when the bonanza iphone app
Anyone Know when the Bonanza Iphone App Will be available for notifications??

asked over 9 years ago


2 answers
0 votes
Adding a credit or debit card information problem.
I just logged in and got a message telling [URL removed] "We noticed that you don't currently have an active credit card on file, and we'd appreciate it if you would please take a moment to update your credit card information." For some reas...

asked over 9 years ago


1 answers
0 votes
How to remove postings from ebay.
I upgraded the advertising on Bonanza last night when I was tired and wasn't thinking. I already have an account on eBay so today I see that I have double the listings on eBay and so have reached my limit. Do I need to manually delete the ...

asked over 9 years ago


4 answers
3 votes
Booth activation?
I just started Bonanza, and my booth won't activate. I keep getting the message the "Bonanza elves will activate it within 24 hours." But when I go to store dashboard, I get the message "Your booth is partially activated. Click here to finish acti...

asked over 9 years ago