"our team members will review your item within 48 hours" how long does this really take?

I list items on Ebay and they show up on Bonanza, which is how I have my account set up. I have had about 300 listings here with no problem, but now on one of my latest listings, I get a message stating “This item requires manual approval from our support team. One of our team members will personally review your item within 48 hours.” Well, according to my Ebay listing, this was listed 53 hours ago, and I would rather it get sold on Bonanza, but so far it’s only listed on Ebay.

I am new here, and this is my second issue with this place, the first issue was that I can only edit my inventory here using a different browser, which is very annoying, but I’ve accepted this to be a tolerated solution until my Safari browser allows me to edit here. Anyways, this is my second issue and I’m starting to wonder about the credibility with this place. If I tell someone I’ll do something within 48 hours and it has been 48 hours and nothing’s been done, I let the person know that I haven’t forgotten about them, at the very least. I haven’t heard anything about this so far.

“Is there no standard anymore?” – Pantera (just a line in a song that popped in my head that I thought I’d share – HAHAHAHA!)

Has anyone gone through this, and if so, do you have any idea how long 48 hours really means at Bonanza? I really, really want this place to be the main site that I do business on, but so far Bonanza is 0 for 2 in taking care of problems that I have no control over.

Thanks for any info/thoughts/or whatever you can provide about this.

asked over 9 years ago

2 Comments

edjgraphix says: December 29, 2015

Now I am noticing that all 3 of my Rolling Stones items asay the same thing. The other 2 have been unlisted WAY over 48 hours

exitworldent says: December 29, 2015

I sell action figures and I had the same issue when I imported the walking dead Daryl Dixon figures from Ebay.They never cleared within 48 hours. The walking dead Michonne figures were imported right away so I was wondering why I had this issue only for the Daryl’s figures.

2 Answers

This is an official Bonanza response.

Accept hover

Hello @edjgraphix,

Thanks for reaching out and apologies for the delay. It sounds like you may have some items which require manual review from our team. Our team generally does a site-wide review and approval each day. Your items should be reviewed soon and our team will reach out with any questions or additional information required in order to get your items live. Thanks for your patience during this busy time!

Kind regards,
The Bonanza Team

answered over 9 years ago

Katyoke
Reputation: 1512
See Katyoke's booth

2 Comments

edjgraphix says: December 29, 2015

Thanks for your reply. I do appreciate your attention to my question.

buyfromgroovy says: November 05, 2023

The problem is – every single item I list seems to require manual review and it never really gets reviewed in the 48-hour timespan. I have to email.

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answered over 5 years ago

AyanK7
Reputation: 14
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Asked: over 9 years ago

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