Seller Community Forum

4 answers

2 votes

Unexplained $25 charge to my account, has it happened to anyone else?

I have emailed Bonanza's customer support a few times, and received 1 email response that was the same each time. We have been a seller for about 6 months and this is the first time we have received a charge for $25. It was for the month ...

asked about 9 years ago

2 answers

0 votes

How do i send a buyer a return shipping label?

I made a mistake by sending out the wrong item and they are requesting a return shipping label and I want to pay for the shipping cost for them to ship it back to me. At the time of purchase I gave them free shipping. Thanks! Barb

asked about 9 years ago

3 answers

0 votes

Can anyone tell me about this lamp

I bought a lamp at a flea market it's about nine inches tall it is a finger held amber American Eagle pressed or stamped or hand blown into the chimney It's made by p&a thomaston dorset conn has exactly 48 stars on bottom piece and exactly 13 sta...

asked about 9 years ago

2 answers

0 votes

Can i import items that have ended or sold from ebay

Can I import items that have ended or sold from eBay ? I wanted to import not only the active items but the ones that have ended on ebay too. Is it possible or it only imports active listings?

asked about 9 years ago

2 answers

0 votes

How do i add the current year to my item traits

I have coins that are from 2015 and 2016 but the item traits selection only goes up to 2014 I am not able to leave it blank for some reason, so all my coins are showing up as 2014

asked about 9 years ago

5 answers

0 votes

How do you put your booth's name on a customized banner

I have designed my banner, however i can't find the tool to put my/insert booth's name

asked about 9 years ago

4 answers

0 votes

Why is my turbo traffic not active

Paid for turbo traffic boost, and just says inactive

asked about 9 years ago

1 answers

0 votes

Why has the shop link quit functioning at both the top and bottom of the webstore main page?

When you click on the SHOP word at both the top and bottom of the main webstore page, nothing happens. The links now seems to be disconnected as they were working properly a few days ago. The other link words seem to be working properly. Is anybod...

asked about 9 years ago

2 answers

0 votes

I paid to activate turbo traffic

I paid to activate turbo traffic and its still saying turbo traffic is inactive. I email support but no answer its been couple days now.What can be done?

asked about 9 years ago

4 answers

0 votes

About my account

I look on my credit card statement and I was charge twice for $25 each monthly subcription. They said you can cancel but I don't see the cancel subcription button. I email support but no answer for couple days now. What can I do to cancel supcript...

asked about 9 years ago

1 answers

0 votes

Can i set the currency to be viewed in us dollars?

Hi All, I'm new to bonanza and just posted my first item for sale. Even though I'm in Canada I can ship with USPS and prefer the currency of my sales to appear in US for folks in the States and other countries. It's also easier for me to work ...

asked about 9 years ago

3 answers

0 votes

Mannequins

I am desperately look for a Mannequin to buy can any one help or knows any one selling Mannequins at a good price.

asked about 9 years ago

1 answers

0 votes

Why can't bonanza calculate shipping for my listings?

I have set my shipping for my listings and, for those without free shipping, when I click on "get price," It says, "cost to (my Zip Code) could not be determined." I checked my items with and without being logged in, which tells me no one else can...

asked about 9 years ago

3 answers

0 votes

Who can i send photos to a customer?

i do rituals and i take photos from them. how can i send them to the customer?

asked about 9 years ago

2 answers

0 votes

Bonaza logo to for business cards?

Where did they move the Bonanza Logo to download for Business cards?

asked about 9 years ago

1 answers

0 votes

I'm having a problem locating the customer ship to address

I'm having a problem locating the customer ship to address. I'm fairly new to Bonanza. Would like to match the address with paypal. Where do you find the address. Thanks in advance!

asked about 9 years ago

2 answers

1 vote

Where is the place to set up a discount coupon?

I keep forgetting. This time, I will write it down and keep it in the file with all the absolutely essential things I need to remember. Thanks.

asked about 9 years ago

2 answers

0 votes

Fees

Why have the fees increased so much? Cost as much to sell on here as it does on Ebay anymore. I sold an item with a total cost of $255. with shipping and it cost me $22.50

asked about 9 years ago

3 answers

0 votes

Why are we not able to edit pictures & details in this link "items are incomplete"

I go to "Add or edit" and see [URL removed] There are now 59 sellable items in your booth. 12 items are online currently. 47 items are incomplete. So I click on the link for the 47 items incomplete and I find a list of them all, but no way to ...

asked about 9 years ago

3 answers

0 votes

Titan advertising pro member not getting turbo traffic?

Hello, I have the highest membership Bonanza offers and am suppose to get extra advertising monthly under this membership. It is now going on over two weeks and my turbo traffic is not active.. Asked the Bonanza team 4 days ago on this but no re...

asked about 9 years ago

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