Do the bonanza elves usually take more than 24 hrs to respond ?

Just wondering if it’s normal for booths to take quite a while to activate after gold membership ? I imagine 55 000 sellers would make for quite a bit of support. Just getting a feel for response times on this site before i get worried.

[URL removed] Get – Whoops. There was an error.

Failed with error #563. Please contact support@bonanza for more information.

when i click on my booth, through Bandicoots Booth in the community Help link under my Post Name.

asked over 9 years ago

2 Answers

This is an official Bonanza response.

Hello @Bandicoot,

Thanks for reaching out and apologies for any delay. It sounds like your booth may be queued for a manual review from our team. Our team generally does a site-wide review and approval each day, so you should see your items online soon. If that is not the case, please let us know at our support department and we will be happy to take a closer [URL removed]
[URL removed]

PS- It’s helpful if you only submit one request per inquiry. While we are pretty good at identifying and merging duplicate requests, this action takes away from valuable time responding to user inquiries such as yours. Thanks for your patience and understanding in this matter!

answered over 9 years ago

Katyoke
Reputation: 1512
See Katyoke's booth

Hello [URL removed]

While you’re waiting, see this [URL removed] wait and counting to activate booth [URL removed] Though it doesn’t always take 4 days to get a response, the answers in this post may give you some insight. They always answer as soon as they can, so don’t give up! :)

Good luck to you!
Sandi
EmbellishMart
“Embellishments for your crafting, your space & you!”

answered over 9 years ago

2 Comments

loves_birds says: March 11, 2016

It might give insight if the OP understands that the post to which you refer was during the busy holiday season. ![URL removed]

EmbellishMart says: March 11, 2016

That’s true, but I think that admin is still somewhat backed up with emails/msgs.![URL removed]

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