Seller Community Forum

7 answers

2 votes

Hi J., We’re excited to share some important updates that will help bring more shoppers to your booth and build greater trust between you and your buyers. Smarter Ad Technology = More Traffic to Your Listings We’re upgrading the way your pr...

asked 19 days ago

6 answers

4 votes

What is this new "final value fee"? double fees increase???

As I see it Bonanza just sank their ship which we all expected anyways. We will not pay a listing fee for having listings on an empty non traffic driving platform and we will not pay the existing advertise on top of a new FVF. As it stands w...

asked 19 days ago

12 answers

6 votes

Bonanza's new fees - is anyone else going to remove most of their listings?

Bonanza just announced a new set of fees rolling out on May 1st. Firstly, a minimum 11% fee on all transactions. Secondly, a fee of $.03 per listing per month will be applied to stores with over 50 listings, capped at a maximum of $20 per month. ...

asked 19 days ago

0 answers

0 votes

Did i got scam?

I got a sell and because it was late on shipping, did not confirm paypal payment and shipped the item. Now checking my paypall account, it does not show any payment? Did I got SCAM???

asked 20 days ago

0 answers

0 votes

Bonanza listing template

how can we get bonanza listing template for new listings and optimise listed products.

asked 21 days ago

1 answers

0 votes

How do i change my booth logo?

I've changed my logo before (for the booth, not webstore) but now it won't let me. Tech support just gives me links to webstore logo. Maybe I'm doing it wrong, how would you change yours if you had to?

asked 22 days ago

3 answers

1 vote

Items still under review for over two weeks now

We have 6 or more items that are listed under review and have been for more then 2 weeks is anyone working for this new owner ?

asked 23 days ago

1 answers

3 votes

Tariff "de minimus" exemption repealed

In about a month, the De Minimus exemption on low value shipments from China will be ending. I know there are MANY sellers on here who dropship products direct from China through AliExpress. Just a heads up that this will be ending and either you ...

asked 24 days ago

1 answers

1 vote

Why won't bonanza refund my shipping fund reserve?

Keith is not aware that USPS Ground Advantage features and includes free pickup service at my home. I am elderly and do not have transportation so this feature was essential to me to continue selling on Bonanza. I told this "Happiness Producer" (d...

asked 24 days ago

1 answers

2 votes

Google lens - makes the condition of a listing that much more important than ever

Hello. I thought I would share some information about Google Lens and if anyone else wants to share some information on it, please do....like what you Like about it or what you use it for as a seller, please chime in. This is an in general c...

asked about 1 month ago

1 answers

1 vote

Huge seo issue

This will be over a lot of your heads but maybe someone else knows or is having this problem. Bonanza does not answer support emails so we're making this huge site error public as this SEO issue should be effecting the quality of the entire site....

asked about 1 month ago

0 answers

1 vote

Where did the pdf (with qr code) option go when purchasing shipping?

It seems this option is gone. I rely on printing from the kiosk at the post office. I only have three format options when ordering the label now. I have an order to ship and I can't have Bonanza changing these things around on me.

asked about 1 month ago

0 answers

0 votes

verification code

Hi Bonanza support team, I’ve received a message from Bonanza ask me update my booth. So I have to verify by phone number, but I didn’t receive the verification code. I am writing to kindly ask for your assistance in fixing the issue. Thank...

asked about 1 month ago

2 answers

0 votes

Why did you take us off the top rated seller list

We have been a top rated seller for years why ddid you take us off the list ?

asked about 1 month ago

1 answers

0 votes

Not getting credit for daily credits cashed in

I have contacted support about this twice with no reply. My last contact was over a week ago. I rarely make a sale on here but its easy because I have it connected to auto sync so I stay. Well I got a sale after several months but I had a card ...

asked about 1 month ago

4 answers

1 vote

My conversation with quincy

So I contacted Quincy you know the guy running things here. I asked him some questions about whats happening with this site. I asked him about traffic and he said they are working hard to drive more traffic on top of the google campaigns and provi...

asked about 1 month ago

communication

4 answers

2 votes

Serious question about traffic, how's it going?

I'm not trying to be facetious or start drama. I moved to eBay for a couple years because Bonz had gone completely dry, and did quite well. I sold all my inventory off a few months ago and moved into a different line of products and business model...

asked about 2 months ago

1 answers

0 votes

Where's the shipping label link for a 1 oz letter?

Just tried to print a shipping label for a 1 oz letter and the link is not there. Anyone else having this problem???

asked about 2 months ago

0 answers

0 votes

why did i get the customer marketing customer badge?

Why did I get the customer marketing customer badge? Please explain.

asked 2 months ago

1 answers

3 votes

Shipping prices wrong or increased?

Of course they threatened us with a $2 fee is we buy cheaper shipping so we have been losing money on every order. Theft. But now we're talking a huge difference. A $7ish label from Pirateship is 9$+ here. And we're held hostage to these ...

asked 2 months ago