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Seller Community Forum

14 answers

2 votes

How to remove the music bonanza attached to my listing permanently.

How to remove the music Bonanza attached to my listing permanently. When you visit the listing it plays Christmas music and it is not April. Thanks.

asked over 8 years ago

4 answers

0 votes

Bonanza help

DO YOU HAVE TO OWN A BUSINESS TO SALE ON BONANZA??? EVERYTIME I TRY TO OPEN MY BOOTH IT SAYS I NEED A PAYPAL OR AMAZON PAY...I DONT MESS WITH PAYPAL SO I TRIED SIGNING UP FOR AMAZON PAY AND IT KEEPS ASKING FOR BUSINESS AND TAX INFO. WTF??

asked over 8 years ago

1 answers

0 votes

How long does it take for your items to show up on google shopping? and also, why can i not find my booth when i do a google search?

I have been a member of Bonanza since 2009, but never decided to sell until just a few days ago. I have 2 items listed and I have Googled my items exactly as my title for each one and went through Google Shopping to no avail. I've even broken it...

asked over 8 years ago

11 answers

1 vote

Whoa!! where did that come from and how do i turn it off?

I may be sleep deprived, but suddenly when I view one (any one) of my listings Christmas type music plays!! If my customers hear that they'll run, I would. Its annoying! And with over 1,600 items, I would like them to stay awhile and browse. ...

asked over 8 years ago

2 answers

0 votes

How can i turn ebay unsold to csv file?

hello, according to ebay rep. they have no way of exporting my unsold from ebay to an csv file.. but I was given csv as an alternative to ebay import because ebay limited my account not allowing me to list anything.

asked over 8 years ago

3 answers

1 vote

How to market the product to be a lot to reach out to?

I have registered my products up to 1000 items, but its outcome was not as I expected, in fact it could be said very few who see my product, I asked for his advice and assistance from colleagues, how in order to enliven my store?

asked over 8 years ago

3 answers

0 votes

Seller misrepresented item and has offered refund. who pays return shipping?

Seller admitted fault, has refunded purchase on PayPal. Am I expected to pay the return shipping?

asked over 8 years ago

2 answers

0 votes

I am trying to close my second booth down. help please

Hello. This booth is staying open. I have went under the Account Dashboard and clicked the cancel booth and did get logged out afterwards. But when I logged back into this booth here, Empress Depot, it still showed my other "cancelled" booth...

asked over 8 years ago

1 answers

0 votes

Opt out of shipping outisde us

How do I opt out out of shipping international?

asked over 8 years ago

2 answers

0 votes

I see there is a free trial for 14 days. what is the cost after that?

I'm not sure that I want to list here if it's going to end up more expensive than it looks. Please let me know the total cost after the trial period. Thanks.

asked over 8 years ago

4 answers

0 votes

Put booth on vacation or extend items ship within time period?

How would you approach being gone for a week? If you put your booth on vacation mode, no one can purchase anything from you while you're away. If you increase your "items ship within" time period... people can purchase from you, but even with the ...

asked over 8 years ago

2 answers

0 votes

As a seller my credit card can not be added?

Looking forward to your reply

asked over 8 years ago

2 answers

3 votes

Return policy & refunds????

I have a 30 day return for any reason policy. I understand that when a customer returns an item they expect a refund. Apparently Bonanza doesn't. Just looked at my profile and found the following. Refund Rate Explanation_message_warning_sm Po...

asked over 8 years ago

1 answers

1 vote

How to change my selling fee to 3%

When I signed up to weeks ago i was sent an E-mail conforming my sales percentage was 3%.

asked over 8 years ago

1 answers

0 votes

Vacation mode

I'm going on vacation and can't figure out how to put my booth into vacation mode, so that people don't think I'm ignoring them or late on shipments. thanks!

asked over 8 years ago

1 answers

-2 votes

Feedback left on seller is not showing up

I left a negative feedback on a seller a few days ago. It is still not showing up. Do feedbacks take a while to show up? or does Bonanza/seller screen the feedback and delete as they see it? Since mine was a negative feedback I wanted other pot...

asked over 8 years ago

6 answers

1 vote

Why is bonanza discontinuing the global shipping service ??

What does this mean in your emailed letter?.. "We chose to discontinue because the service wasn't consistently making the lives of our sellers easier."

asked over 8 years ago

1 answers

0 votes

Buyer requests refund so she can change payment method and shipping address

Buyer paid through Amazon Pay and the order is not shipped yet. Once I process the refund through Amazon, does anyone know if she will be able to resubmit her payment here on Bonanza, or do I have to relist her items so she can buy them again? ...

asked over 8 years ago

5 answers

0 votes

Some of your items in your booth require a manual approval

Some of your items in your booth require a manual approval. One of our team members will personally review your booth within 48 hours Same Problem, by the time they approve the listing It’s gone… 2 times in 5 days.. very upset.. Thank yo...

asked over 8 years ago

1 answers

0 votes

How do i remove the notification alerts?

I have 2 notifications on top of my Bonanza's page (Selling and Account). I've already opened the notifications, but they are still showing. Any help is welcome. Thanks.

asked over 8 years ago

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