Seller Community Forum

2 answers

0 votes

How can i edit my feedback ?

asked about 6 years ago

3 answers

0 votes

Buyer's phone number appears in sales order summary box

Noticed it today in the Order Summary box. Just wanted to point it out in case others missed it. I usually don't have a reason to call a buyer but it's nice to have it there instead of trying to track it down via their method of payment.

asked about 6 years ago

1 answers

0 votes

Csv currency

can I configure in the csv file if the currency is euro or US dollar? My lots are in euros and when I import them the price goes wrong

asked about 6 years ago

2 answers

0 votes

Is buy it now the only option for ebay import

Just curious if there is a way to import to ebay where buyers can make an offer rather it show up only as buy it now?

asked about 6 years ago

2 answers

0 votes

Item removed from bonanza not from ebay

I was trying to figure out what to do with an item that I removed from here but is still on ebay. This is a concern now about future syncing.

asked about 6 years ago

3 answers

0 votes

How do i add my logo to the webstore?

I am using the "Slalom" theme and cannot find a space to upload my business logo. Would appreciate your feedback; many thanks.

asked about 6 years ago

3 answers

0 votes

How to set shipping costs from the uk?

So my account automatically thinks I live in the US, therefore only giving me US mail carrier options. And on top of that giving me no options to do Free UK shipping and make worldwide more expensive. It thinks world wide is the UK too and set...

asked about 6 years ago

6 answers

0 votes

Any automated notifications sent to buyer after the purchase has been marked as shipped?

Hello. Doesn't Bonanza send out an automated notification to a buyer once a package has been marked as shipped along with the tracking number to the package? I do always contact a buyer once they have made a purchase letting them know when thei...

asked about 6 years ago

2 answers

0 votes

Shipping

Hi , Today I opened an account in Bonanza, a small question. How to set shipping; for Greece, Europe and the world, thank you.

asked about 6 years ago

3 answers

0 votes

Google..google

My question is about these GTIN, UPC, MPN etc. numbers. Bonanza's suggestion is to mark jewelry as "new with tags", because it make easier to show up in G. search results. My jewelry is handcrafted by me, so it is obviously new, and I mark it as...

asked about 6 years ago

4 answers

0 votes

When sending to ebay from bonz. why do items have different selling price

I sent a few things to EBay from my Bonanza booth. I see on EBay the price is higher then in my booth. I did not raise the price. While others that have been sent do have the same price. How is the price changes happening or why?

asked about 6 years ago

2 answers

0 votes

Help, getting an error adding items to my cart

This is the error i get when trying to add anything to my cart. Whoops. There was an error. Sorry, there was an error adding this item to your cart! Please try again.

asked about 6 years ago

3 answers

0 votes

Anyone having problems with synching inventory between ebay and bonanza?

I am a long time Bonanza and eBay seller. I've had my inventory on Bonanza automatically and successfully adjusted after eBay sales for years. Since the recent eBay mandate for Good Til Cancelled listings, I see that my eBay sales are no longer ...

asked about 6 years ago

1 answers

0 votes

When can my booth be active after more than several days?

I have edited my Booth for several days and added some items for sale. But they are just invisible online besides me. What's that meaning of "Just letting you know...Your booth is awaiting review by our team, it should be activated within the nex...

asked about 6 years ago

1 answers

0 votes

About credit card registration

No matter how many times you register a credit card number, you will get an error when you register. Also, if you fill in the address with spaces, an error will occur. All addresses are entered.

asked about 6 years ago

8 answers

0 votes

Does only the feedback number import from ebay, or the reviews too?

I recently imported my feedback from eBay, and the number is close enough to right (about 100 less), but I don't see any of the actual reviews attached to those numbers. Does it not import reviews, as well?

asked about 6 years ago

1 answers

0 votes

How do you verify your customer service number?

Hi. I have over 10 items that I want to add to my booth. I keep getting prompted to add them when I log into the selling dashboard. But, when i click on Import, I get an error message that says I need to verify my customer service phone number....

asked about 6 years ago

1 answers

0 votes

I have been charged $25.00 3 times so for the month of may 2019, 5-1, 5-4, 5-6...

I;m not understanding why I'm being charged so much billing for my account? I've been charged 25.00 dollars 3 times so for this month on 5-1, 5-4 and 5-6....

asked about 6 years ago

1 answers

0 votes

Can i purchase postage outside of bonanza

If i want to use Pirate ship for my postage because it is cheaper, how do I do that

asked about 6 years ago

2 answers

0 votes

How can i add listings one at a time from the import tool at the edit page?

Hi all, new here at Bonanza and I have imported almost 300 items and have to edit each one and put them in my booth categories. How do I make each one individual and make it seen by buyers. Seems all I can do is fix them all then list. HELP Thank...

asked about 6 years ago

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