Editting shipping profiles

Hi, there! Am I missing something? For several days I have tried to change my shipping profiles. I enter the new info for the profile, hit Save, proof the the rest of the Shipping & Returns page, hit Save for the page. I get a little notice about my updates have been saved. But, nothing is changed. All the old shipping amounts are still there. I do try to wait a day before doing it again…in case there’s a queue with everyone else trying to change things but this is getting tiresome. Thank you so much for any suggestions or tips!!

asked over 9 years ago

5 Answers

This is an official Bonanza response.

Hello @vintage-duchess,

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answered over 9 years ago

Katyoke
Reputation: 1512
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1 Comment

vintage-duchess says: January 27, 2016

Have sent you a lengthy reply. Your suggestions don’t work.

Shipping profiles only save locations/type of shipping, etc, whether insurance is required or optional..

Prices are not saved.

If you wish to bulk edit prices

Batch Edit Items
Click on Shipping
Set flat-rate shipping [URL removed] $ XX.XX
in the U.S.

Select items you wish to change
Apply Changes…

I apologize, testing with my other ID it seems that this is no longer true…

answered over 9 years ago

I’m sorry but I am still not getting it. My (3) Shipping Profiles each contain the shipping type, the amount, where I will ship to, whether insurance or not, and processing time. Bulk Editing will allow me to assign a Shipping Profile to an item but if I cannot edit/update the original Profile this does me no good. I tried setting up a new (4th) Shipping Profile but it insists it is for free shipping. I must be missing something simple. All my listing originally were assigned a Shipping Profile. I do not want to have to manually edit. Thanks again for any assistance!

answered over 9 years ago

5 Comments

ccmom says: January 26, 2016

The prices are set separately in batch and ARE NOT saved with the profile…

ccmom says: January 26, 2016

Also, every time a profile is set, to set a new one, the old one has to be cleared using Clear domestic shipping services

ccmom says: January 26, 2016

I apologize, I just tried the profiles and it appears that things have changed, however, it there is any price or profile already on the items then to change them you will have to clear the previous profile first

ccmom says: January 26, 2016

It seems that now the profiles just save cost and location but not the type of shipping, IE priority/FC/Media etc..wonder when those changes happened…

infinitygemstones says: January 27, 2016

Did you try “clear domestic services” button in batch editor\shipping and try again from scratch. I kept running into so many bugs in my shipping profiles that clearing and starting over again is all that worked for me.

I changed each shipping cost manually one by one.
Had to make sure I’m not trapped AGAIN.
(Sold something to GB right after USPS upped their prices..
My listing charged the old price… duh).

answered over 9 years ago

I am having this exact same problem. The Batch Editor is not the solution, as vintage-duchess pointed out.

I’m trying to update the Shipping Profiles (Edited Booth Settings > Shipping & Returns > Shipping Profiles) to reflect the recent USPS increase. I edit everything, hit save, reopen the profile and find that the domestic price has reset itself to the “old” previous price, while everything from “International Shipping” down has saved the new entries!

Batch Edit is useless in this case. Batch is used for re-applying Shipping Profiles to items in bulk (or doing manual entry direct on the listings). For this to work, the Shipping Profiles must be correct in the first place!

This isn’t a quirk of the site, this is a BUG. Until it is fixed my booth is on vacation. No other way around it that I can find (I’m not manually updating 1000+ items).

answered over 9 years ago

mirana
Reputation: 12
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1 Comment

vintage-duchess says: January 27, 2016

Bonanza said to clear the cache. Did not help in the slightest.

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