Seller Community Forum

1 answers

0 votes

Can i turn off the live chat feature?

I want to turn Off the live chat feature. How can I do this?

asked almost 8 years ago

1 answers

0 votes

What are "my endorsements"

what is it and how do you get them thank you

asked almost 8 years ago

3 answers

0 votes

Cannot find my items live

Hello. I am a newbie. Just opened my booth last weekend and nothing is showing live. If I search for the name of my booth it comes up. But not the items. Even if I search the EXACT wording of them. I am using a separate browser/laptop so it won't ...

asked almost 8 years ago

4 answers

0 votes

Try to cancel account

The only reason I made an account was to sell one item to one buyer. I did not know there would be so many fees and having to pay for the shipping label. I want to cancel but it says I owe a $0.50 fee but idk how to pay it so I can be done with th...

asked almost 8 years ago

3 answers

0 votes

Update prices with csv file

Dear Bonanza team, I would appreciate your assistance with the following : I have downloaded the inventory from my shop in order to update prices on bulk. But, once I change the price on the csv file and import it back, it duplicates the items...

asked almost 8 years ago

1 answers

0 votes

Costs of increasing exposure

How do I raise my marketing level to reach more shoppers -- example, elite costs how much?

asked almost 8 years ago

3 answers

0 votes

New to this. don't understand about hpl. are these items from my shop or from other shops?

We are new to Bonanza, are new to community chats and need some help in regards to HPL. Not sure how they work and what they are.

asked almost 8 years ago

3 answers

0 votes

Background burner not working when i add or edit items.

The crop function works but the Background Burner won't even let me click on it. I have sent a message to the help center. Did anyone else experience this.

asked almost 8 years ago

3 answers

0 votes

Lower my final value rate

i puy my rate up high to get more sales but hasnt helped at all and now i cant get to it to lower it back down.didnt sell anything for that month.thanks.

asked almost 8 years ago

3 answers

0 votes

Auto scroll?

Is auto scroll new or am I just now noticing? I like very much!

asked almost 8 years ago

2 answers

0 votes

Need help pricing postage stamps ben franklin and george washington one cent stamps.

I ran across some postage stamps early 1900 and need help pricing and authentication for sale purposes.

asked almost 8 years ago

1 answers

0 votes

How can i get the bonanza's fees back in case i made the full refund to customer ? thank you.

After making full refund to customer via Paypal, how can I get back the selling fees from Bonanza? Item already shipped and delivered to customer. Thank you very much

asked almost 8 years ago

3 answers

0 votes

I'm relatively new at this but how do i know if i have a sale? i'm not on bonanza 24/7 and since i do not offer items in volume, i cannot be a customer of bonanza's till i see some sales. sort of a two part question. any advice from an eperienced shop ow

I got a website ($) so now how can I make use of it w/o spending more $ or at least for now as little as possible. Sort of the ole "chicken or egg -what comes first" I need sales to advertize to get access to a wider audience but need to generate ...

asked almost 8 years ago

4 answers

4 votes

You're ideas & votes are needed to improve bonanza

Hi there, I don't know how many Bonanza users know of the "submit idea" feature. This feature looks a little scary, but it is your friend. Here you can see idea's Bonanza sellers have been submitted and approved for consideration of our sugges...

asked almost 8 years ago

2 answers

0 votes

Attempting to import my ebay feedback and it is not working

Hello Bonanza Team I've been attempting to import my ebay feedback and it is not working. On the Feedback page, I clicked the link "Want to import some from eBay" I verified my eBay account and click the "import feedback" button. It returns me to ...

asked almost 8 years ago

2 answers

0 votes

Looking for booth promotion providers

I am hoping to get some member booths that can provide social media promotions. I know you are there. I had booths listed as being possibilities but lost it when I had to change computers. Please contact me with a Bonanza message if you are in th...

asked almost 8 years ago

1 answers

0 votes

Wrongly charged for webstore

Hey, I just received a message from my bank that 25$ was deducted from my account. I never signed up for webstore, not sure why I was charged. I am wondering how do I get a refund? I don't even sell anymore here. I have listed few items but ne...

asked almost 8 years ago

5 answers

0 votes

New user... webstore and bonanza pro membership questions...

My wife and I have been selling on Ebay for years... Like since 1999 or so... even before we met and got married! We feel Ebay is kind of winding down. We feel it's becoming the MySpace of e-commerce. We are new to Bonanza and we already see ou...

asked almost 8 years ago

3 answers

0 votes

13 items were disapproved by google shopping

I tried to find the reason by myself, including wait for 48 hours, but I cant seem to see why would google dissaprove my items. Last Upload Items Uploaded AU 08/13/17 1 US 08/13/17 18 UK 08/13/17 1 The interesting part is t...

asked almost 8 years ago

1 answers

0 votes

Why do my listing descriptions look weird on the mobile app?

When I look at my Listing Descriptions on my bonanza Mobile app on my phone, I see a bunch of HTML? characters that make the description hard to read. How can I fix this?

asked almost 8 years ago

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