Seller Community Forum

1 answers

0 votes

Bonanza customer service has been terrible and keeps asking me to reach out to the seller, which I have. The seller won’t return my messages and my item still hasn’t shipped.

asked over 6 years ago

2 answers

0 votes

Pix

i seem to be missing my photo editing tools, where did they go......

asked over 6 years ago

1 answers

0 votes

Can a seller ask buyer his personal contact no in bonanza?

Is there any policy issues if buyer gives seller his personal No for more detail of products

asked over 6 years ago

3 answers

0 votes

Packing materials: plastic that can be cut to fit

Hello. Is there anyone who knows where I can purchase plastic wrap similar to the plastic material used for zip locks? I'm wanting the plastic to be see-through, clean and smooth like zip locks are. What I have found is on a roll and it is q...

asked over 6 years ago

3 answers

0 votes

What to do when someone wants to return an item and you have all sales final policy

I have an all purchases final policy and the customer contacted me and stated his purchase does not work and I know that it does because it was listed in the ad as working and was tested before the item left my possession. How do I go about dealin...

asked over 6 years ago

2 answers

0 votes

How do you clear up an item "under review" red dot

Checked my booth this morning and a vintage perfume bottle was pulled for red dot under review. It's (vintage) but unused (new) in it's original box. I used both words in the description. How do you get a listing out of 'under review'? First tim...

asked over 6 years ago

1 answers

0 votes

Annual membership fee

hi, is the annual membership fee billed at once upfront for whole year? Thanks

asked over 6 years ago

1 answers

0 votes

Price shown in dollars

hi i have just joined and opened my both and my both is showing usd instead of british pounds and even my shipping rates are showing as i am sending from the usa am in the uk how can i change this please

asked over 6 years ago

1 answers

0 votes

Booth fan?

I see the term Booth fan is an earlier term from another ? here. How do I block or remove a booth fan? https://www.bonanza.com/community_help/What_is_the_Difference_Between_a_Booth_Fan__Follower__and_Subscrib

asked over 6 years ago

4 answers

0 votes

Batch edit not working

Is anyone else having a problem with batch edit not working? I am trying to update shipping rates and batch edit says the changes have been processed, but they haven't. And, when editing items individually for shipping the changes are also not tak...

asked over 6 years ago

13 answers

0 votes

Charging sales tax?

My state requires me to charge the buyer a 5 % sales tax on every item sold within my state. Ebay allows me to charge the buyer for sales tax but I do not see that option on Bonanza. Can anyone tell me if this can be done or do I have to eat that ...

asked over 6 years ago

2 answers

0 votes

how do i print out multiple shipping labels??

I have an order for a large set of books that need to be shipped in two separate cartons. How do I print out a second shipping label, the system is only allowing me to do one.

asked over 6 years ago

3 answers

0 votes

How many items can you list within a bonanza webstore?

I am considering the Webstore option. How many items can you list within a Bonanza Webstore? Anyone having success with the Webstore?

asked over 6 years ago

1 answers

0 votes

Bulk updating free shipping items

How does one go about filtering and then updating listings that offer free shipping? We are wanting to adjust prices for all items with free shipping.

asked over 6 years ago

7 answers

0 votes

Is there any listing software that works with bonanza?

Hi all, I've been researching trying to find a listing software that will work with Bonanza. Thus far I haven't really found much. Does anyone know of any good listing software that work with Bonanza?? Thanks! Warren

asked over 6 years ago

1 answers

0 votes

What it means endorsement to another seller

I have a request for a new seller for endorsement, what is it?

asked over 6 years ago

16 answers

3 votes

How are your sales for january?

Someone posted a thread near the beginning of the month asking about this. I replied at the time that my sales had been deader than a doornail with only 1 sale on Bonanza. I do not think at that time I had any on eBay. So far, 3 on Bonanza a...

asked over 6 years ago

2 answers

0 votes

Postage rates

Does anyone know if Bonanza is going to automatically adjust First Class rates as they are now going to zoned based pricing per ounce. Did I miss the memo?

asked over 6 years ago

3 answers

1 vote

How long before new listings start seeing traffic?

I have several listings that get significant traffic on Etsy, but after two days, my stats show Zero (0) views. And I set my advertising level to the absolute highest (up to 30%). I've completed most of the Seller Checklist.

asked over 6 years ago

3 answers

0 votes

Listings don't show in search results

Hi, I imported all my listings from Ebay about 1 hour ago. They show as completed and listed in my dashboard, but when I search for any of them in Bonanza, they aren't there. Is there a lag between the import and actually showing up in search ...

asked over 6 years ago

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