My thumbnails look terrible in my store. The are mainly too big.
What is the fix?
Is there a photo template or something?
dc
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doylesee Reputation: 10 See doylesee's booth |
Hi @doylesee,
Thanks for reaching out and sorry to hear about the trouble. We had a look at your booth and do not see any irregular thumb nails for your images. You may want to attempt clearing your browser’s cache and history to see if that resolves the issue on your end. Here are instructions on how to clear your [URL removed]
[URL removed]
We find that our site features work best on Google Chrome, Firefox and Safari. Please make sure that you are working with the most up-to-date version of your browser. If clearing your current browser’s cache does not resolve your issue, we recommend using a different browser or device to see if the problem persists.
Hope that helps! Let us know at our support department if you continue to experience issues and we’ll be happy to take a closer look for you.
[URL removed]
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Katyoke Reputation: 1512 See Katyoke's booth |
I have found that the difference depends on whether you crop to the thumbnail on the first pic without adjusting it. On some items I find it necessary to to rotate and crop further, but I guess that cannot be helped unless they are cropped in a program before uploading.
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VintageSpecialties Reputation: 40 See VintageSpecialties' booth |
Hi :B
Your thumbnails look perfect to me. Maybe you want to shrink the site?
Hit Ctrl and scroll the mouse-wheel down a notch
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EuropeanGoodies Reputation: 1165 See EuropeanGoodies' booth |
Hello [URL removed]
You must have fixed your problem, because I looked, both at some product images and the store page, and all images look fine to me. Haven’t had any problems with my images. I set them all at 850px square, or at least 850 px for length or width if image is rectangular. I try not to go over 850px for any side in case it would make my image too large for site requirements.
Have a nice day,
Sandi
EmbellishMart
“Embellishments for your crafting, your space & you!”
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EmbellishMart Reputation: 1450 See EmbellishMart's booth |
Your booth look really nice to me.
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The_Lingerie_Lounge Reputation: 334 See The_Lingerie_Lounge's booth |
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Asked: over 9 years ago
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