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Customer wants to buy and item but can't get signed in
Upvote this question 0 Downvote this question

I have a customer requesting to buy an item, but can’t get signed in.
When she enters her email .. a different password comes up.
She contacted Help, but they told her 24hrs or more to get back to her.
Any suggestions?

asked over 3 years ago

Teddystoo
Reputation: 10
See Teddystoo's booth

1 Comment

Atomicdiner August 01, 2020

Sounds FISHY to me so beware. But I always am suspicious of most everything if it does not sound right. IT IS REALLY the customers issue to straighten this out, NOT YOURS.

2 Answers
Upvote this answer 5 Downvote this answer

Tell her to buy it as guest..without logging in…

Doesn’t have to be registered with account to purchase.

answered over 3 years ago

TrinketBox
Reputation: 3805
See TrinketBox's booth
Upvote this answer 0 Downvote this answer

I am one of the customers and I am not satisfied [URL removed]

answered over 3 years ago

Kasey00
Reputation: 26
Question Vitals

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Asked: over 3 years ago

Latest response: over 3 years ago

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