I have purchased 5 things from this site…THREE of them, this week, have been refunded and the seller said they couldn’t find the item. All of them were worth more on Ebay, I’ve already seen one that was put up before I received my refund. Is there any recourse at all? I’m no longer shopping on this site.
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msklausler Reputation: 10 |
Hello msklausler
We are so sorry to hear about your experience with your purchases from these sellers.
This is not the experience we expect when buyers purchase from sellers.
So that we can investigate these sellers further please email our support team and we will be glad to assist you further. You can contact us at [email protected]
Thank you!
Kind Regards
Wanda
Bonanza Support
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bonanzawanda Reputation: 1046 See bonanzawanda's booth |
I find it unfortunate that a seller would do that. I too have had that happen to me on ebay (where the seller did not get as much as expected on an auction, so they cancel, refund and then re-list) Only thing to do is avoid said seller, whether here or on there…
There are also many sellers here who do not sell on ebay or anywhere else and give great customer service.
I have also had buyers here make offers and accepted offers,only to have them cancel when they win an ebay auction which is also not ‘cool’…
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TrinketBox Reputation: 3805 See TrinketBox's booth |
Don’t judge ALL the sellers here based on what you ran into. I do NOT use Bonanza as an overflow catch-all to Ebay and can put my fingers on every item I have up for sale here in less than 3 minutes, all ready to ship as soon as paid for. Also know that Ebay will want your bank account info come later in July to purchase there with their new Managed Payments Money Grab. I predict MANY on Ebay will be leaving shortly to come to other sites (here) very soon.
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Atomicdiner Reputation: 1902 See Atomicdiner's booth |
2 Comments
Ebay is going to lose a lot of us older, 20+ year sellers because of Managed Payments… Just another way for them to get our personal information and hold us captive & under their thumb. From what I hear, only very large sellers with distinct business banking accounts, business umbrella insurance and business lawyers in the wings are going to go along with those Ebay requirements. So don’t feel bad. There are a lot of us smaller sellers just waiting for the final ax to fall and we’re out of there completely! Welcome to Bonanza… so far a fair and fun place to sell.
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Littleblackdog Reputation: 241 See Littleblackdog's booth |
2 Comments
There are also many sellers here who do not sell on ebay or anywhere else and give great customer service.
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thomaskin Reputation: 12 |
1 Comment
Many vendors here don’t sell on ebay or everywhere else and provide excellent customer service.
[URL removed]
[URL removed]
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mathewperry Reputation: 12 |
Hi, This is unexpected experience. I hope Bonanza community will sort out these issues as soon as possible. [URL removed]
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AdamJ700 Reputation: 12 |
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