My digital downloads section items are invisible - can you see them?

I’ve asked Support about this and they say ‘nah, we can see them fine’ I can see them when signed into bonanza – but could you do me a favour? Sign out, then try follow this link, and tell me what you see. If the answer is no visible listings, any idea what to do?

https://www.bonanza.com/booths/danavenell?item_sort_options[custom_category_id]=807329

Thanks very much

asked about 1 month ago

1 Comment

tomwayne1 October 28, 2020

When you first list items, they have to be indexed into Bonanza’s database. If YOU are signed into your account, then YOU can see them immediately. Everyone else has to wait until the indexing is complete. I checked your link while signed in and signed out. 4 digital items found.

5 Answers

This is an official Bonanza response.

Hello danavenell

Your items are listed and can be seen by buyers.

If you need additional support please email our support team and they will be glad to assist you further. Contact us at [email protected]
Thank you and Happy Selling!
Kind Regards
Wanda
Bonanza Support

answered about 1 month ago

answered about 1 month ago

2 Comments

danavenell October 28, 2020

That’s them – were you logged out at the time? What browser were you using? Thanks

ArtistsUnion October 28, 2020

Ad 1. Yes. Ad 2. Google Chrome.

Yes, I checked your link in another browser while not logged in – I can see your items (four of them) just fine.

answered about 1 month ago

1 Comment

tomwayne1 October 28, 2020

Me too.

Thanks

answered about 1 month ago

Damm even I am having a similar kind of issue, I have searched all over the internet and even have posted on number of threads on different forum, no solution seems to work. I am really frustrated, can anyone of you here help me resolve this issue, I am very much tired now.

answered 20 days ago

deolsunny533
Reputation: 16
Question Vitals

Viewed: 226 times

Asked: about 1 month ago

Latest response: 20 days ago

To Answer Brilliantly

Remember these tips:

  • Use links to other sources to support your opinions
  • Use examples where possible
  • Put yourself in the inquirers shoes: what extra info would be helpful?

Should I post a comment or an answer?

You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?

Post an answer for:

  • Replies that directly and specifically answer the original question

Post a comment for:

  • "Thanks," "Me too," "I agree," or "Works for me" types of replies
  • When you would like the original poster to provide more details
  • When you have more to add to someone else's question or answer

See also our Roundtable FAQ.

Formatting

Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.