I need to change my password

Apparently, I forgot my password. When I say that I have forgotten it, I get an e-mail with a link.

It takes me to Bonanza, and I am signed in.

But – I still don’t know what the password is, and when I shut the computer down and turn it back on, I can’t get in again.

I must be doing something wrong – but I don’t know what?

Can you help me, please?

Thanks.

Carolyn

asked over 9 years ago

2 Answers

Since you cannot remember or recover old password..

Go to Account settings

Type in a new password and click save changes…

answered over 9 years ago

1 Comment

cshort0319 says: November 06, 2015

It did not work! I am at my wits end. I need to revise shipping rates and add holiday items, and simply can’t do it!

If you didn’t get this resolved yet, try going to the log on page. Type your user ID. There should be a link for ‘Forgot Password’. If you click on it, it will provide you with options to reset it.

answered over 9 years ago

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