Does buyer get a bonanza email if i contact them?

If I have a question for the buyer and click to contact buyer, do they receive an email from Bonanza that The seller has a question?

asked over 9 years ago

1 Comment

CindyBear says: December 02, 2015

They receive the message here in bmail and as well as their email that they used when purchasing/signing up for the site. If they have already purchased from you, you should have their email from the payment source.

3 Answers

This is an official Bonanza response.

Hello ItsAllYours,

Thanks for reaching out and congrats on your sale! As @CindyBear mentioned, when you use the Bonanza form to contact a buyer, the buyer will receive both an internal message in their Bonanza BMail account, as well as an automated email from Bonanza including your message text sent to their email address on file.

Hope that helps! Let us know at [email protected] if you need additional assistance contacting the buyer.

Kind regards,
The Bonanza Team

answered over 9 years ago

Katyoke
Reputation: 1512
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Yes, any messages you send through “contact Buyer” will be from Bonanza, not your own email.

answered over 9 years ago

I think if you have a BUYER-buyer, meaning he bought from you then you must have his e-mail address. I’d assume! :-)

answered over 9 years ago

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