Hi all,
Just set up my shop yesterday. Cool to be here.
I’m having problems acclimating to the new platform and wondering if I’m doing something wrong.
I check my shop on my computer and laptop and my shop shows up fine. You can click on an item and are directed to the listing page with all of the details and the ability to add item to cart.
However, when I view my shop on my Android phone, I see my shop, BUT when I click on an item (either the pic or the title) I only get the pic. No item descriptions no shopping button…nothing. And there is a bar at the bottom of the pic requesting Log In/Sign Up.
Is my shop not fully functional? Can someone check to see if they view the same?
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dmcharmco Reputation: 12 See dmcharmco's booth |
Hi dmcharmco,
We have the best sellers at Bonanza! You’ve received some great advice! When I went to check on your booth I saw that it was waiting for a review to finish going online. Because the mobile site works a little different from the regular site, your booth was not showing correctly. Your booth should get approved within 24 hours and I expect it will show up better on the mobile site then!
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BonanzaShelly Reputation: 914 See BonanzaShelly's booth |
Welcome dmcharmco,
The question regarding android phones was recently answered by Shelly here at Bonanza. If you look here in the community you will find the recent discussion, but I have copied and pasted it for you. Here is what Shelly wrote to another [URL removed]
We are working on it! We have had many requests for an improved app, and we understand how many people would like to see this working!
We don’t have a timeline for when it might be up and running. Thanks for your feedback.
BonanzaShelly
Bonanza Staff
See BonanzaShelly’s booth
Hope this answered your question regarding the android phone.
Have a great day!
Rita
MomentsInThyme
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MomentsInThyme Reputation: 734 See MomentsInThyme's booth |
Okay…thank you momentsimthyme.
I suppose I’m still concerned though because I’m not using an Android app. I am visiting the website as I would in any browser by typing in my booth [URL removed]
[URL removed]
My shop shows up with all of my products, but when you click on an item to view more information on it, nothing comes up except the photo…no details…no description of how to order…no add-to-cart link…just a photo. The Login/Signup link makes it look as though you have to log in to view more information and to purchase. It appears to a viewer that my item can only be viewed “in detail” if they sign up. And of course that’s not the case.
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dmcharmco Reputation: 12 See dmcharmco's booth |
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