Seller Community Forum

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1 answers
1 vote
I have cancel my 1 year gold member, but i don't receive the refund of us$290. why?
I have cancel my 1 year Gold Member, and the bonanza told me i can have a 1 month free trial, During the trial time i can cancel my gold member any time and take back the payment,but i don't receive the refund of US$290 until now. So any thing mis...

asked almost 10 years ago


1 answers
0 votes
Deleting more than one item at a time
I have many duplicates, due to importing from ebay I wasn't aware of, and now need to pare down 500 listings down to around 250. Is there a way to delete more than one item at a time? I've deleted about 250 from over 800 but this takes way too muc...

asked almost 10 years ago


0 answers
0 votes
Having problems downloading my csv file to bonanza
Hello, When I try to download my csv file of 11 products, It only loads 5 products. I am new to Bonanza and have tried several times. Any help would be apprieciated. Thanks!

asked almost 10 years ago


2 answers
1 vote
How do i get listed items into categories i create?
I just started here today, and only have one item listed so far. I just figured out that I can create my own categories, so now I'm wondering how to get my listed item into the category I made. Right now it will only show up under "All". I'm confu...

asked almost 10 years ago


1 answers
0 votes
I need help figuring out my booth....
I am very confused about my booth. Apparently I have a web store too. I am trying to figure out out I can make categories to separate my items instead of just have pages of unorganized postings. I am unsuccessful in finding any real help. Is t...

asked almost 10 years ago


1 answers
0 votes
Custom orders from messages
Is there an easy way to convert a custom request into a custom listing for a buyer. I know that Etsy has come up with a system to make so easy. It would be nice if we had something like that here. Not sure if this is the right place to ask this qu...

asked almost 10 years ago


1 answers
1 vote
Is this a glitch?
I just had to refund a buyer via paypal. Since I did not have enough in my account, paypal is taking it from my checking account. I got a message from Bonanza stating that the buyer bought the item from my booth with an echeck and the order was re...

asked almost 10 years ago


2 answers
0 votes
How frequently does ebay importing occur?
I set up my booth back in 2009 but have been away and not paid much attention to my booth. Trying to get back actively now, I see many items have apparently been imported 3 and 4 times; now I have over 700 items in my booth thanks to imports; my e...

asked almost 10 years ago


1 answers
0 votes
How do i add more cateories to webstore?
How do I add more categories to web store? I have lots of categories for booth but only have 4 in web store. Cant find where to add more to the web store only the booth.

asked almost 10 years ago


1 answers
1 vote
What size should booth photo be?
Hi All, I am new and setting up my booth with a few questions. What size should the small photo in the booth be? I've imported one but it seems quite small even though original size is 1275 (long). Also, I created categories but can't find a way t...

asked almost 10 years ago


2 answers
0 votes
Where can i find my pending sales fees?
I got an email saying I soon will be charged selling fees. I had sold two items (yea!), and when they sold I went looking for the fees but couldn't find them. I just went looking for them now and couldn't find them. Am I missing something, or does...

asked almost 10 years ago


2 answers
0 votes
Getting sales
I have had a booth for about a month and have not yet had sale. Several items have between 20 and 50 views. How long did it take before others started seeing sales

asked almost 10 years ago


1 answers
0 votes
Am i able to have a size option for an item with multiple sizes
I don't want to have to list each size separately. Is there a feature that lets the costumer choice the size they need when checking out.

asked almost 10 years ago


1 answers
0 votes
Halloween promotions
Halloween is 30 days away and falls on a Saturday! Anyone up for promoting each others Halloween sales items? I can do twitter and facebook. Lets help each other get more sales!

asked almost 10 years ago


3 answers
0 votes
My shipping labels print huge
Ok so what is the trick to printing shipping labels? Everytime I create one they are HUGE. I have to snip it using my snipping tool and paste it into word to make it smaller.

asked almost 10 years ago


6 answers
2 votes
Bonanza won't accept my (active) debit card?
I am new to Bonanza and was excited to sell, but the only problem is that when I go to booth set-up it tells [URL removed] We couldn't process your credit card. Please check to make sure that you entered all the fields correctly - I have check, re...

asked almost 10 years ago


4 answers
0 votes
Paypal shipping policy
What many forget to understand , that if you making a payment with paypal, you are obligated to paypal policies. there shipping policy says that seller MUST ship to paypal address only (buyer/seller protection) as a seller i am trying to f...

asked almost 10 years ago


3 answers
1 vote
What are all the milestone badges available?
I'm really the curious sort and want to know what are the carrots I'm working towards. Or do we just have to wait and be surprised? I really don't like surprises.

asked almost 10 years ago


3 answers
0 votes
I'm new here. can i have more than one type of item in my booth ? thank you
I have a few different interests and I'm unsure if I can have different sections in one booth or do I need to have another booth for a different category. Thank you

asked almost 10 years ago


4 answers
0 votes
How long does it take for an item to be changed from reserved but for sale when you change it via the edit function
Hi I have edited an item so that it has changed from reserved to in sale, yet it is still not active in my store... how long will this process take?

asked almost 10 years ago