Hello Bontat5
Welcome to the Bonanza Community!!
Please email our support team and they will be glad to assist you further with your concern. Contact us at [email protected]
Thank you and Happy Selling!
Kind Regards
Wanda T.
Happiness Producer
Bonanza Support Team
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bonanzawanda Reputation: 1046 See bonanzawanda's booth |
This is in no way, shape or form the place to request this. I am actually surprised you waited 5 months before trying to contact anyone about this, kinda strange in my eyes, however, simply file a claim thru Paypal. Also, Bonanza does not have your money, the seller does, this is now between yourself and the seller and either your credit card company or Paypal. Very simple really to solve these issues. Good Luck!
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FantasticFinds2014 Reputation: 372 See FantasticFinds2014's booth |
You posted in a forum for users (buyers and sellers) of Bonanza. Unfortunately, the seller may not come to this forum and read your messages. Please send the seller a message directly using the link in your order details.
Go to the top of the Bonanza page (after signing into your account), hover over the “Account” tab and drop down to the “Recent purchases” link. That will take you to your Bonanza purchases. There, you can see if the seller posted a tracking number and you can find a link to send a message directly to the seller.
If the seller is not responding, then you can send a message to [email protected]
Please keep in mind that the seller may have sent the item (and supplied a tracking number) but delays in USPS shipping are severely delaying many shipments. I have items shipped from December 15th via US First Class Pkg mail that are just NOW being delivered.
If tracking shows your package in the pipeline, then a refund may not be warranted until the seller gets the item returned to him/her. It is not fair to the seller to refund for a package that is still in the delivery system.
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tomwayne1 Reputation: 8637 See tomwayne1's booth |
Contact the seller..if no answer please send message to
Bonanza [email protected]
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ccmom Reputation: 12648 See ccmom's booth |
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Asked: over 3 years ago
Latest response: over 3 years ago
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