Where is my order. order #78686504

Never got. Have sent about 6 e-mails no answer. Do I need to call my credit card co. order #78686504
Thanks Ricky

asked about 4 years ago

RickySimpson
Reputation: 10
3 Answers

This is an official Bonanza response.

Hello NasimaC1,

Welcome to Bonanza Community Help Page!

Bonanza’s Community Help page is a place you can get general questions about items answered from the community.
You can ask any general question that would benefit the community such as “What’s the most effective way to promote my items on Facebook” or “How can I tell if a Coach bag is authentic?”.

For questions about your order, we recommend that you contact the seller directly.

We try to keep support-related questions off of this page but we will be glad to assist you with this.

Please email our award-winning support team and we will be glad to assist you further. [email protected]

Thank you!

Kind Regards
Wanda T.
Happiness Producer
Bonanza Support Team

answered about 4 years ago

If the seller is not responding, please contact support bonanza@support with the order number..they will be able to help you. This is an informational forum.

https://support.bonanza.com/hc/en-us/requests/new

However, If used paypal, it is best to go to paypal, locate the invoice and file an Item not received. Paypal will contact the seller/open a case, etc

answered about 4 years ago

ccmom
Reputation: 12648
See ccmom's booth

Simply file a claim thru PayPal (if you used it for purchase), they will automatically freeze the funds in the sellers account which usually makes contact with them much easier and quicker.

answered about 4 years ago

Question Vitals

Viewed: 607 times

Asked: about 4 years ago

Latest response: about 4 years ago

To Answer Brilliantly

Remember these tips:

  • Use links to other sources to support your opinions
  • Use examples where possible
  • Put yourself in the inquirers shoes: what extra info would be helpful?

Should I post a comment or an answer?

You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?

Post an answer for:

  • Replies that directly and specifically answer the original question

Post a comment for:

  • "Thanks," "Me too," "I agree," or "Works for me" types of replies
  • When you would like the original poster to provide more details
  • When you have more to add to someone else's question or answer

See also our Roundtable FAQ.

Formatting

Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.