i have just opened my silverqueenuk account. importet all my listings from ebay. There is now identical account to mine with this user [URL removed] exact same items and I can not access that account. I am not sure how this happened but i remember having to put my card details twice thinking this is very weired. What do i do now? I have message the other seller to see if i would get a message myself but it appears no message have been received into my email which means it has gone to the other user which is obviously not me. What is going on here?
|
Silverqueenuk Reputation: 12 See Silverqueenuk's booth |
Hello Silverqueenuk,
Welcome to the community!
We have reviewed your account and want to reassure you have not been hacked. It appears that you had by accident created a second account and we see that this account has now been canceled.
If you need additional support please email our support team and they will be glad to assist you further. [email protected]
Thank you and Happy Selling!
Kind Regards
Wanda
Bonanza Support
|
bonanzawanda Reputation: 1046 See bonanzawanda's booth |
I suggest you contact Bonanza help. Use the “Contact” at the bottom of this page.
|
Margiecrafts Reputation: 491 See Margiecrafts' booth |
i have, waiting for a reply but really getting hysterical here, not sure what to do. thank you x
|
|
Silverqueenuk Reputation: 12 See Silverqueenuk's booth |
Viewed: 1008 times
Asked: about 5 years ago
Latest response: about 5 years ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
Should I post a comment or an answer?
You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
Post an answer for:
- Replies that directly and specifically answer the original question
Post a comment for:
- "Thanks," "Me too," "I agree," or "Works for me" types of replies
- When you would like the original poster to provide more details
- When you have more to add to someone else's question or answer
See also our Roundtable FAQ.
Formatting
Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.
