i have just opened my silverqueenuk account. importet all my listings from ebay. There is now identical account to mine with this user [URL removed] exact same items and I can not access that account. I am not sure how this happened but i remember having to put my card details twice thinking this is very weired. What do i do now? I have message the other seller to see if i would get a message myself but it appears no message have been received into my email which means it has gone to the other user which is obviously not me. What is going on here?
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Silverqueenuk Reputation: 12 See Silverqueenuk's booth |
Hello Silverqueenuk,
Welcome to the community!
We have reviewed your account and want to reassure you have not been hacked. It appears that you had by accident created a second account and we see that this account has now been canceled.
If you need additional support please email our support team and they will be glad to assist you further. [email protected]
Thank you and Happy Selling!
Kind Regards
Wanda
Bonanza Support
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bonanzawanda Reputation: 1046 See bonanzawanda's booth |
I suggest you contact Bonanza help. Use the “Contact” at the bottom of this page.
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Margiecrafts Reputation: 491 See Margiecrafts' booth |
i have, waiting for a reply but really getting hysterical here, not sure what to do. thank you x
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Silverqueenuk Reputation: 12 See Silverqueenuk's booth |
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