I almost feel like giving up selling online, as items are taking so long to reach their destinations. The Canada Post website states 4-6 days, but after a week purchasers are asking for tracking numbers, which are no longer available on the affordable shipping options.
I feel as though I should put a line in each product description that the package can take up to four weeks to reach a U.S. destination, but am concerned that will put purchasers off for sure!
The packages may well be getting stuck in a back-log at Customs, but people don’t want to hear that when they are waiting for their purchase to arrive.
Are other Canadian sellers finding this to be a problem?
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Celtic_Babe Reputation: 10 See Celtic_Babe's booth |
I have no problem with shipping from Canada. I use PayPal to print shipping label for Canada Post you will get a discount and always get a tracking number but a couple of times even with that once it gets to border customs it wasn’t showing had to go to Fedx site to find it. Time of 6 to 10 days but most are there within 6 days, only a few have taken longer which I think was held at customs for random check.
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Reader Reputation: 51 See Reader's booth |
Purple, I have had no complaints of shipping times. Could it be the areas you are shipping to, or the shipping hub it goes through in the US? They’ve had terrible weather.
Most of my items go Lettermail or Small Packet, neither of which has tracking, but I’ve had no lost or late parcels.
Any parcels, I ship from the Canada Post EST online program.
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BookbinEtc Reputation: 1322 See BookbinEtc's booth |
I am a Canadian Buyer and I’ve noticed a huge delay in the past couple of months on my items getting here. It’s been over a month for packages that I should have gotten last week and they are still not here. I think Canada Customs is cracking down on packages leaving and coming into the country and that is what may be causing the huge delays. I’m hoping that’s it anyways.
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WebArtDesigns Reputation: 30 See WebArtDesigns' booth |
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Asked: about 11 years ago
Latest response: about 11 years ago
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