Hi, please let somebody help me
I have a problem registering with a credit card
I’ve already registered on this card bonanza site, and I was already withdrawn the money to pay the rates of sales from bonanza.
But now, every time I open the site, I am asked to register their card
Can anyone tell me why? I am continuing to write to bonanza but nobody answers me
Marco
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thmari Reputation: 10 See thmari's booth |
Hi @ thmari
Sorry for the trouble. It sounds like when you were trying to authorize your credit card, our system was unable to verify your card. To confirm a seller’s identity, our system will do a dummy charge to your account of $0.11. The charge will remain pending for 3 days and then fall off of the account. When we see declined errors, it usually means that the credit card was entered incorrectly, or, in some cases, a person’s credit card company will have a block on authorizing charges under $ 1.00. You could always give it another try to double check your input. If you are still having trouble, you may want to call your Credit/Debit card company and see if they can clarify.
One other possibility may be that you are entering a different address on Bonanza than the address that was recorded at the time you received your Debit/Credit Card (if a debit card, it will be the address that you had when the debit card was sent to you). Try entering in the address that you used when you got your card and see if that does it. If so, you may want to consider updating the information with your bank so you can avoid future trouble with that.
The two most common factors to cause the failed credit card are as [URL removed]
1) The credit card billing address MUST match the address in your Bonanza account settings. Even the formatting must be identical.
2) the CVV must match exactly.
If you are still having trouble you may want to call your Credit/Debit card company and see if they can clarify the reason that your card is being declined.
Hope that helps and please accept our apologies for any inconvenience you have experienced. If you have additional questions, or if we can be of further assistance, please let us know at [email protected] and we will be happy to assist you.
PS- If possible, we request that you only submit one support ticket per inquiry. While we are pretty good at identifying and merging duplicate requests, this takes away from valuable time responding to user inquiries such as yours. Thanks for your patience and understanding in this matter!
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Katyoke Reputation: 1512 See Katyoke's booth |
Same thing happened to me. I had to go to my bank and they had to call someone to “authorize” it to be on Bonanza (dont know why!) My bank told me there was a security risk with the site. It worked but about a week later, it happened again with the same card, so i had to add my paypal debit card, then it worked.
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misskeech Reputation: 1958 See misskeech's booth |
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