Photo upload

Just logged on today to re-up my booth – can’t get a single photo to upload. Error message says file type or size not allowed, but both are within request parameters. Help anyone?

asked over 4 years ago

1 Answer

This is an official Bonanza response.

Hello The5thHouse

Welcome to the Community!

Here are the Limitations of the pictures that can be uploaded.

[URL removed] 4 megs or less
[URL removed] jpg, gif, or png

Pictures will automatically be lowered in resolution to be shown in smaller formats (so they don’t take forever to load when there’s a group of them shown). The largest size available for buyers to see is 1600×1200.

The5thHouse, if you need additional support please email our support team and we will be glad to assist you further. [email protected]

Thank you and Happy Selling!
Kind Regards
Wanda
Bonanza Support

answered over 4 years ago

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