a buyer made a offer on an item. i don’t know where to accept the offer and print the label or send them an invoice here. Hadn’t had to do this previously.
Any help?
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Hvytoys Reputation: 20 See Hvytoys' booth |
Hello @hvytoys,
Thanks for reaching out and sorry for the confusion. When a buyer submits an offer, sellers have the option to accept, counter or deny using the buttons at the bottom of the transaction summary. You can locate your open offers by pointing your mouse over “My Booth” link in the upper left-hand corner of any page and selecting “Recent sales” from the drop down, then clicking on the “Open offers” tab.
Offers proposed by buyers include the cost of the item(s), shipping and any taxes. Once an offer is accepted, you are no longer able to adjust the invoice. If you counter an offer, you will need to wait for the buyer to accept the offer before payment can be made and the purchase is complete.
Hope that information helps! If you have additional questions, please let us know at [email protected] and we will be happy to assist you.
Thanks,
The Bonanza Team
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Katyoke Reputation: 1512 See Katyoke's booth |
Screen shots from answer given on another thread…click link for explanations…note yours may look slightly different as some format changes have been made
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ccmom Reputation: 12648 See ccmom's booth |
i don’t see the accept offer option shown on that page. where is the accept offer button for this?
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Hvytoys Reputation: 20 See Hvytoys' booth |
Viewed: 1582 times
Asked: over 9 years ago
Latest response: over 9 years ago
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