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Items that have sold on ebay are still showing available on bonanza and keep selling. help!
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I have my bonanza account synced with ebay, and have it set to end items on bonanaza after they have sold on ebay, but they aren’t. I keep selling items on bonanza that have already sold on ebay! It’s very frustrating because I appear to have the correct settings but it’s not removing these sold items.

asked over 7 years ago

sundogimports
Reputation: 10
See sundogimports' booth

2 Comments

suejo0101 says: October 14, 2017

I had the same problem a long time ago. I found it easier to unsync (is that a word? lol) the accounts & remove the sold items myself. It sounds like more work but it is easier than haveing to refund payments & apologizing to my customers.

lostlizard says: October 26, 2017

I am having the same problem. I trusted Bonanza to sync properly; it usually appears to. But tonight I just “sold” an item that was sold on eBay a few months ago. I, too, will go back to manual adjustments.

2 Answers

This is an official Bonanza response.

Hi Sundogimports,

We’re sorry to hear of the troubles you’re having with the eBay importer. We understand how frustrating this may be and we want to help get things working properly. Please email us at [email protected] and one of our agents will get back to you as soon as possible!

answered over 7 years ago

bonanzajon
Reputation: 1539
See bonanzajon's booth
Upvote this answer 0 Downvote this answer

Had the same problem and could not get it solved so I unsynced and when I sell elsewhere I have to quickly come to Bonanza and put items on reserved until my outside transaction is solid. I usually wait 30 days due to possible returns before I actually delete reserved items on Bonanza.
It is too stressful to worry about bad syncing with the importer and having to check and correct items constantly.

answered over 7 years ago

Joyfl
Reputation: 24
See Joyfl's booth
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