I need help, bonanza has not responded. how to get help?

I am an eBay seller and would like to expand to Bonanza. I synced my eBay store to my new Bonanza booth but within 24 hrs only 1 item made it’s way over to Bonanza. I then wrote Bonanza and did not get a response so far (24hrs). This looks like a fun platform and I am eager to get started but I need help. I plan on doing a membership but will not spend the money if I am unable to build my booth with my eBay listings.

asked over 7 years ago

1 Comment

PENNYLANE_TREASURES_ says: November 10, 2017

Same problem… only one item was imported and CS did not help as yet. This is day three!!!

1 Answer

This is an official Bonanza response.

Welcome to Bonanza @vintagecharms1299. Sorry that support has not gotten back to you yet. We usually respond within 24 hours but are a little backed up. Our team is working through the queue and should get back to you soon.

I see that your last import was canceled. That will happen if you have a pending import and then start another. In any case, I have re-queued the import with the settings you have selected. Please let the import run its course and hopefully that will do it. Thanks for your patience and we hope you enjoy Bonanza!

answered over 7 years ago

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