Hello!
I have a customer who let us know that an item we sold here and shipped to her, arrived damaged. We want to send her a replacement for the item, but I have looked all over and can’t figure out a way to recalculate the package and print a new shipping label. I am packing it a little differently, so the label will not simply be a re-print of the previous label.
Can somebody advise me as to how to do this?
Thank you and kind regards,
Barbara of LuLu’s Fancy
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LuLusFancy Reputation: 281 See LuLusFancy's booth |
Hello again!
I ended up finding a way to create a new shipping label using PayPal, instead of Bonanza, and didn’t do it through the original sale at all.
However, it would have been nice to have a link included right with my sale, that was specifically for situations like this, where an item needs to be replaced with a second shipment for the same sale.
Thanks again!
Kind regards,
Barbara
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LuLusFancy Reputation: 281 See LuLusFancy's booth |
aring the article, and more importantly, your personal experienceMindfully using our emotions as data ab [URL removed] out our inner state and knowing when it’s better to de-escalate by taking a time out are great tools. Appreciate you reading and sharing your story, since I can certainly relate and I think others can too
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JackS1049 Reputation: 38 |
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