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How do you cancel an order?
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I have an order that is no longer valid. How do I cancel it or remove it from my “recent sales”? Any ideas?

asked over 9 years ago

Irene0526
Reputation: 572
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3 Answers
Upvote this answer 2 Downvote this answer
Accept hover

Candy, if paid for and refunded you request a refund on your fees from support and it will be removed from recent sales. You can relist while you are waiting for support to credit you. Click my booth, fees, and request a refund on a transaction.

selected by Bonanza as the best answer

answered over 9 years ago

MyTexasTreasures
Reputation: 1244
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1 Comment

Irene0526 says: January 03, 2016

I actually emailed support a couple days ago. I’ll go through fees to see if that works. At least I didn’t get the email that the item needs to be shipped. Thank you for your suggestion!

Upvote this answer 0 Downvote this answer

I have the same question. I have had 2 people ask to cancel their orders and i have sent them a refund but i think Bonanza still charges me the percent fees and i have mine set fairly high percentage so i can get views. Please help and let me know how to cancel an order so i don’t get charged the fees.

answered almost 9 years ago

trillium_rejuv
Reputation: 12
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Upvote this answer -1 Downvote this answer

How to delete my account

answered over 9 years ago

CarmelB2
Reputation: 12
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2 Comments

cjazzcarolina says: January 02, 2016

same here …can’t seem to find it

Irene0526 says: January 03, 2016

I believe you have to contact support. You can cancel your booth through Account Settings, then “other options” tab. But your account has to go through support.

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