Bonanza
Search
Shop by Category
Women's Fashion
CATEGORIES
DEALS
TOP BRANDS
Men's Fashion
CATEGORIES
DEALS
TOP BRANDS
Home & Garden
CATEGORIES
TOP BRANDS
Health & Beauty
CATEGORIES
TOP BRANDS
Collectibles & Art
CATEGORIES
Handbags
TOP BRANDS
Jewelry
CATEGORIES
Coupons
More Categories
CATEGORIES
More Ways to Shop
More
How do i cancel an order done on amazon payments?
Upvote this question 0 Downvote this question

Buyer purchased by mistake. Wants to cancel. When I try the link to the amazon payment transaction number it says I am not authorized to see it. Anyone know what I can do?

asked about 11 years ago

Oma'sPlatz
Reputation: 96
See Oma'sPlatz's booth
2 Answers
Upvote this answer 1 Downvote this answer

Go directly to your Checkout by Amazon account on the Amazon [URL removed] sellercentral.amazon.com/gp/homepage.html

Once you have logged in, you should be able to click on orders, then you can view the order you want to cancel. From that page, you will be able to cancel the order.

answered about 11 years ago

thebgs
Reputation: 108
See thebgs' booth

5 Comments

Oma'sPlatz says: March 01, 2014

Thank you for your response. I cannot get into my amazon account. Is there a way to cancel here at Bonanza?

thebgs says: March 01, 2014

I don’t think you can cancel the payment from anywhere but your Amazon account. I don’t know whether your problem is a password problem or something else, but the sign-in page has links you can click for help or if you forgot your password.

thebgs says: March 01, 2014

If you scroll all the way to the bottom of the “help” page, you will see link for obtaining technical support from Amazon. You’ll need to do that if you aren’t able to resolve the problem on your own.

Oma'sPlatz says: March 01, 2014

Thank you for your help. Took some time but I found the tech support contact info. It let me go through the whole process of leaving a support ticket and then told me their website was not available. Down for updating and try again in a few days.

Oma'sPlatz says: March 01, 2014

You have been so helpful—can’t say the same about Amazon. :-(

Upvote this answer 1 Downvote this answer

You can try Jeremy..that is if he is still at CBA…

Jeremy Becker | Amazon.com
Checkout Integration Specialist
Mon-Fri 8AM-5PM CST
[email protected]
[phone number removed]
But you will have to wait until Monday

Also, do as thebgs [URL removed] Click on link on sign-in page that says “Forgot Password” they will send you a new link to change password and you can get into your account…and manage orders

answered about 11 years ago

ccmom
Reputation: 12648
See ccmom's booth
Question Vitals

Viewed: 1650 times

Asked: about 11 years ago

Latest response: about 11 years ago

To Answer Brilliantly

Remember these tips:

  • Use links to other sources to support your opinions
  • Use examples where possible
  • Put yourself in the inquirers shoes: what extra info would be helpful?

Should I post a comment or an answer?

You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?

Post an answer for:

  • Replies that directly and specifically answer the original question

Post a comment for:

  • "Thanks," "Me too," "I agree," or "Works for me" types of replies
  • When you would like the original poster to provide more details
  • When you have more to add to someone else's question or answer

See also our Roundtable FAQ.

Formatting

Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.