hi! I have been slowly making sales here so I thought I would sign up for a 55.00 a month plan. They just took 660.00 out of my bank. Is there a number I can call to stop this. Please? That’s not what I signed up for.
Heather
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Carolina_Craftworks Reputation: 10 See Carolina_Craftworks' booth |
Oopsie @Carolina_Craftworks :) We have just issued a full refund back to your credit card. What happened is when you signed up for the free trial, you selected the yearly plan, which gives you the free month on the 13th month. Now that we have cleared the yearly membership and refunded it, you can go back to your memberships page, [URL removed] and in the upper left hand corner of the page, switch the toggle from yearly (default) to monthly and sign up again. Signing up for the monthly billing will give you the free trial in the first month (vs the 13th month of a yearly billing).
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bonanzamark Reputation: 1539 See bonanzamark's booth |
Viewed: 1221 times
Asked: over 9 years ago
Latest response: over 9 years ago
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