Please help me. In the last two weeks I have had two sales go through, equalling about $1000.00 and also had two chargebacks on the money for these sales. So the money has been returned to the customer, they also have the item and I get a $30 fee too. I am so upset!
What do I do??
![]() |
michegray Reputation: 10 See michegray's booth |
Hi Michegray,
Thanks for asking about chargebacks. Bonanza will defend you in all chargeback cases using Direct Checkout. We have sent additional information on this process to you directly.
If you have any other questions you can respond to that email and we would be happy to help.
![]() |
BonanzaShelly Reputation: 914 See BonanzaShelly's booth |
You need to contact the payer source. If it is paypal give them a call
![]() |
A2z4u2c Reputation: 1291 See A2z4u2c's booth |
Viewed: 933 times
Asked: over 8 years ago
Latest response: over 8 years ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
Should I post a comment or an answer?
You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
Post an answer for:
- Replies that directly and specifically answer the original question
Post a comment for:
- "Thanks," "Me too," "I agree," or "Works for me" types of replies
- When you would like the original poster to provide more details
- When you have more to add to someone else's question or answer
See also our Roundtable FAQ.
Formatting
Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.
3 Comments