Bonanza not responding

Sent some emails almost 48 hours ago and still haven’t gotten a response

asked over 7 years ago

2 Answers

This is an official Bonanza response.

Hi EverettSherlock

We apologize for not being able to write back to you within the 24-hour timeline like we promised. I found the emails you sent and reached out to the agent that was previously helping you and you should be hearing from her here very soon!

Thank you for your patience during this situation.

answered over 7 years ago

If it was over the weekend, they may be catching up. Rule of thumb is that multiple emails without waiting for a response after the first one tends to slow the process, as they must combine the inquiries to address the full nature of your situation.

answered over 7 years ago

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