Activation of account

Signed up 3 days ago account still not active. No messages have been answered. I get this promt my booth about some elves in 24 hours going to take care of everything WTF???

asked over 9 years ago

1 Comment

cjazzcarolina says: January 07, 2016

I’m into a week trying to cancel my account , support team needs more elves perhaps ?

4 Answers

This is an official Bonanza response.

Hello @MR_HOVERBOARD,

Thanks for reaching out and apologies for the delay. Our support team is currently receiving lots of love from buyers and sellers during this busy shopping season and we are working hard to answer all inquiries in a timely manner. It sounds like you have already reached out to our support department. One of our team members will be back in touch with you soon. Thanks for your patience!

PS- it really helps if you only submit one request per inquiry. While we are pretty good at merging duplicate tickets together, this takes away from valuable time responding to inquiries. Thanks for your understanding.

Kind regards,
The Bonanza Team

answered over 9 years ago

Katyoke
Reputation: 1512
See Katyoke's booth

2 Comments

DealersNationLtd says: January 09, 2016

I’m curious as to why you werent helped when you recieved this message….seems as if her time would have been better utilized taking care if your issue. Which sounds as if several of us are having the same problem

DealersNationLtd says: January 09, 2016

OMG, really……

its a busy time for the bonanza support. my problem almost a week and still remain.

for booth activation normally take 2-3 days, if on 3days still nothing, you can try to send another email.

answered over 9 years ago

oLsa
Reputation: 30
See oLsa's booth

2 Comments

MR_HOVERBOARD says: January 06, 2016

Thanks good to hear from someone.

DealersNationLtd says: January 09, 2016

Three days ,what? I git the elve measage as well bur ot says the elves will have it running in 24 hrs….not 3 days…is there some issue here in regards to this sitr operating wirh honesty and clarity

Apparently I have been waiting since October. Wish I had noticed before the free trial web store I signed up for AND got charged $25 for it. Already off to a bad start. ????

answered over 9 years ago

Same boat was told 24-48 hours 6 days ago have inventory listed as a draft so that was a waste of time I cant even post a single item until they clarify what the heck is going on with the verification process.

answered over 9 years ago

HenryE7
Reputation: 14
See HenryE7's booth
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