"a buyer order awaits your approval on bonanza" why am i getting these all the time?

I’ve been getting these a lot lately. Two within the last 48 hours. It appears that a buyer tries to purchase an item (or items), but it’s sent to me for approval rather than just letting them check out. When I go to look at it, the buyer’s zip code is there, shipping is calculated, etc. It’s all there, BUT it isn’t totaled up. I have to just hit “recalculate” on the invoice and then send it. However, buyers rarely seem to actually pay these. I think if they can’t “Buy Now” then they lose interest within a few minutes, as the impulse passes.

Why’s it happening? Anyone know?

asked about 1 month ago

4 Answers

This is an official Bonanza response.

Hello RummageRampage

Welcome to the Community!

There are different reasons why a seller may be asked to approve an order, here are some examples.

1. If the buyer is making an offer for a lower price.
2. If our system has not been able to verify an address of an international seller.

These are just a couple of reasons.

We recommend that you reach out to our Support team at [email protected] so that we can look into this further. Please provide us with any order numbers where this has happened and any other information that may assist our team.

Thank you!

Kind Regards
Wanda T.
Happiness Producer
Bonanza Support

answered about 1 month ago

I’ve had this happen if the shipping wasn’t clearly defined. Sometimes if that box in the listing form, that allows the buyer to choose the shipping method, is checked, it comes thru to the seller needing approval. You could check your listings to be sure that box IS NOT checked and a definite method of shipping has been selected by you.

This could be what’s causing these for you too. I’m not 100% sure in your case, but it has been my experience to find this true.

answered about 1 month ago

I too have gotten a couple of those…forward to support to find out what the trouble is….there was a glitch in system a couple months ago….

answered about 1 month ago

Reputation: 12583
See ccmom's booth

Thanks for sharing the article, and more importantly, your personal experienceMindfully using our emotions as data about our inner state and knowing when it’s better to de-escalate by taking a time out are great tools. Appreciate you reading and she https://kodi.software/ ring your story, since I can certainly relate and I think others can too

answered 23 days ago

Reputation: 28
Question Vitals

Viewed: 180 times

Asked: about 1 month ago

Latest response: 23 days ago

To Answer Brilliantly

Remember these tips:

  • Use links to other sources to support your opinions
  • Use examples where possible
  • Put yourself in the inquirers shoes: what extra info would be helpful?

Should I post a comment or an answer?

You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?

Post an answer for:

  • Replies that directly and specifically answer the original question

Post a comment for:

  • "Thanks," "Me too," "I agree," or "Works for me" types of replies
  • When you would like the original poster to provide more details
  • When you have more to add to someone else's question or answer

See also our Roundtable FAQ.


Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.