Why shows bonanza all my items condition as "used"?

Hi, I imported my items from my Shopify Store, everything went well, except that all my New Items show up in Bonanza as Used!? I already tried to fix it in Batch edit> Search optimize>removed condition used ==>add condiyion new. After I saved it, it shows correct in batch edit, but when I click on my items there is still condition “used” showing up, means visitors see it as a used item. Waiting for days now for Bonanza support, hopefully someone here could give me a hint how to fix that. Thanks in advance.

asked about 2 months ago

Xxedo
Reputation: 10
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1 Answer

As far as I can tell

Your items do not have the required google attributes for new items of brand, upc(gtin) and/or mpn.

For all new items these are required by google

Two options:
Go to Batch edit

Item traits
Select items that need the attributes-enter the necessary information
Save all changes

or go to
Search Optimization

See how the traits/attributes are configured…
[[brand:Hasbro]]
[[condition:new]]

Select items
Use the Add Search Attributes box and add the necessary attributes, use the Remove search attributes to remove [[Contition:used]] and then add [[condition:new]]

answered about 2 months ago

ccmom
Reputation: 12091
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Asked: about 2 months ago

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