Why is the tracking number not valid?

After I tried searching The tracking number I was given, I got a notice saying the number cannot be found. I would like to know why my product is being shipped domestically to HK not directly to Australia. The seller is very slow to respond to my questions.

asked over 7 years ago

pateman
Reputation: 10

1 Comment

EmpressDepot says: December 08, 2017

It could be that the seller accidentally added a wrong number when entering the tracking number in.

1 Answer

Hi pateman,

I am terribly sorry you are having issues. Unfortunately, the seller is the only people who can assist.

After trying to contact the seller and no response, I would contact customer support [email protected] and explain. I believe they have the ability to see the correspondence via the Bonanza e mail system. They may try to contact the seller on your behalf.

I’m only guessing here, but that’s what I would try.

Good luck!

selected by Bonanza as the best answer

answered over 7 years ago

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