A customer purchased an item from me and it’s still listed for sale?
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thebonster21 Reputation: 10 See thebonster21's booth |
Congrats on your sale! There are a few ways that can happen.
If the item was sold on another marketplace and not removed from Bonanza, then you should review your import sync settings to make sure they are set to remove sold items.
If the item was sold on Bonanza and was not removed it could be due to the payment service not communicating the payment to Bonanza, it could be because there were multiple quantities listed, etc.
If you can direct message me the details then I can find out. Another option is to contact our award winning support team [URL removed] [URL removed]
Thank you for your support!
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bonanzamark Reputation: 1539 See bonanzamark's booth |
Please check to see if there are multiple quantities. I have had several listings show multiple quantities on several occasions, when that is not the case at all. I get the feeling it sometimes happens after improvements and updates have been done on the Bonanza site.
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abigdogmom Reputation: 3559 See abigdogmom's booth |
Same for me. Items sold in 2014 and I am still receiving inquiries. Ughhh
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lsjdesigns Reputation: 12 See lsjdesigns' booth |
Viewed: 1156 times
Asked: about 8 years ago
Latest response: about 4 years ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
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You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
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