Sold 1 item $21.04 Charged 19% FVF $4.00 there was no shipping charge. I need a break down of what the 19% is?
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Robertsoutdoors Reputation: 10 See Robertsoutdoors' booth |
Hi @Robertsoutdoors,
Thank you for reaching out and congratulations on your recent sales! We are sorry for any confusion surrounding the seller fees. The reason you are seeing different fees is due to your items being set up to advertise on other platforms, such as Google Shopping. The way advertising works is that we pay up front to list your items on those other sites, then you’ll pay us a slightly higher fee when an item sells. The fee for each sale will be somewhere between 3.5% and your selected maximum commission, depending on the role advertising played in the sale, how many views it received, etc. If you hover your mouse over the blue “i” icon by each order on your Bonanza bill, you can view all the advertising details for the sale. We will always charge you the lowest commission possible and it will never exceed your maximum commission. You can read more about how advertising commission is determined on the following [URL removed]
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Advertising your listings is entirely optional and you are welcome to choose a lower commission or disable advertising entirely if you would like. You can view and edit your advertising preferences by pointing your mouse over the “My Booth” link in the upper left corner of any page and selecting “Advertise Items”.
Hope that helps!
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Katyoke Reputation: 1512 See Katyoke's booth |
It looks like you have the superior level chosen in the advertise your items section. Click on your “My Booth” link, upper left, choose “Advertise Your Items” in the drop down box to view your advertising level.
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Old-TimeTreasures Reputation: 37 See Old-TimeTreasures' booth |
The fee outline is spelled out on the link below in the help center. As you can see, the price, shipping, the advertising percentage you selected, and the ad hits all play a part. You can usually see the breakdown on your statement. If it still doesn’t compute, I would contact support for help, and wait for them to get back to you. I hope this helps.
Bonanza Pricing
All prices below are based on the Final Offer Value (FOV). FOV is the amount that the buyer paid to you for the item sold, plus any portion of the shipping fee that exceeds $10. For example, if your product sold for $15 and you charged $12 for shipping, your FVF charge would be calculated based…
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KathysCreations Reputation: 198 See KathysCreations' booth |
Yes, the advertising is what you’re paying for. You can simply change that amount to a lesser cost in order to lower the charge at the end.
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InspiredCreations Reputation: 1435 See InspiredCreations' booth |
Viewed: 1029 times
Asked: about 9 years ago
Latest response: about 9 years ago
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