Who do i cantact when my order was shorted
1

My order to seed king express bonanza Order # 63592404
I received one order of Qty. of 4 as I was billed for Qty of 4??

asked 22 days ago

Leslie_Larson
Reputation: 10
2 Answers

This is an official Bonanza response.

Hello Leslie_Larson
Welcome to the Bonanza Community!!

We are sorry to hear that you did not receive your complete order from the seller.

We recommend that you contact the seller directly by logging into Bonanza and hovering your mouse over the “Account” tab in the upper left-hand corner of any page and selecting “Recent Purchases” from the drop-down menu. Locate the order, then click the “Send them a message” link to email the seller directly. This will include your order number in the subject line so the seller will know exactly what you’re referring to.

If you need additional support please email our award-winning support team and they will be glad to assist you. support@bonanza.com
Thank you and Happy Selling!
Kind Regards
Wanda
Bonanza Support

answered 22 days ago

1

If contacting the seller doesn’t get results, open up a claim with PayPal, if that’s what you used. If you didn’t use PayPal, open up a payment dispute with you bank.

answered 21 days ago

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