Never got. Have sent about 6 e-mails no answer. Do I need to call my credit card co. order #78686504
Thanks Ricky
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RickySimpson Reputation: 10 |
Hello NasimaC1,
Welcome to Bonanza Community Help Page!
Bonanza’s Community Help page is a place you can get general questions about items answered from the community.
You can ask any general question that would benefit the community such as “What’s the most effective way to promote my items on Facebook” or “How can I tell if a Coach bag is authentic?”.
For questions about your order, we recommend that you contact the seller directly.
We try to keep support-related questions off of this page but we will be glad to assist you with this.
Please email our award-winning support team and we will be glad to assist you further. [email protected]
Thank you!
Kind Regards
Wanda T.
Happiness Producer
Bonanza Support Team
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bonanzawanda Reputation: 1046 See bonanzawanda's booth |
If the seller is not responding, please contact support bonanza@support with the order number..they will be able to help you. This is an informational forum.
https://support.bonanza.com/hc/en-us/requests/new
However, If used paypal, it is best to go to paypal, locate the invoice and file an Item not received. Paypal will contact the seller/open a case, etc
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ccmom Reputation: 12648 See ccmom's booth |
Simply file a claim thru PayPal (if you used it for purchase), they will automatically freeze the funds in the sellers account which usually makes contact with them much easier and quicker.
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FantasticFinds2014 Reputation: 402 See FantasticFinds2014's booth |
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