When I click on any of my custom categories, the same items appear and are not related to the category selected. This used to work. What happened? I have spent many hours making sure the correct keywords are in the description so the custom categories correspond to the correct items. Has something changed?
|
hartmann219 Reputation: 14 See hartmann219's booth |
My custom categories don’t work either, I contacted support and they said will be fixed Sunday night, then they said Monday afternoon and then they [URL removed] they don’t know when it will be fixed! Great – mean while we lose sales if someone goes into our booth looking for something. That is not good as sales are not that great here as it is.
5/28/13 11:10 [URL removed] Mine is not fixed. And I have gone to my booth when I’m NOT logged in and I get the same 27 items under every category I have listed. I also get these 27 items when I’m logged in. So it is NOT working. I have over 500 items listed and the only way they are showing is if you hit All ITEMS. Now if a buyer wants a book on Art I’m sure they don’t want to go thru ALL 500 items looking for books on Art. This is a pain and a great way to drive buyers away. Use to work why can’t support undo what ever they did to get it working again?
|
sasswbe Reputation: 321 See sasswbe's booth |
There have been other people having similar issues. There’s another thread on this board about it, [URL removed]
[URL removed]
Mark responded to it and said that support was investigating further reports, and to please contact support about it, either by using the form on the Help page, or by emailing [email protected]
Hope that [URL removed]
|
lowerwholesale Reputation: 516 See lowerwholesale's booth |
as of now custom categories are not working, others who have custom have gone back to site categories temporarily until the issue is fixed
If you manually place items in custom categories, then it works, but automatically does not
|
ccmom Reputation: 12648 See ccmom's booth |
I manually do my Custom Categories, I don’t know if my situation was different from yours – but yesterday (5/27/13) when I was logged in, my categories were blank TO MY EYES ONLY, if I was to log out and view my booth I could see that all was in order, so my buyers had no problem finding their way around.
Today all is well – it has been fixed! ;)
Thanks Mark for holding down Fort Bonanza yesterday! :D :H
|
SunflowerAntics Reputation: 725 See SunflowerAntics' booth |
NO its not fixed. I though it was only when I was in my own booth, but it isn’t. If you go to someone else’s booth and click on booth categories the same items come up no matter which one you click.
|
A2z4u2c Reputation: 1291 See A2z4u2c's booth |
Viewed: 1645 times
Asked: almost 12 years ago
Latest response: over 9 years ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
Should I post a comment or an answer?
You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
Post an answer for:
- Replies that directly and specifically answer the original question
Post a comment for:
- "Thanks," "Me too," "I agree," or "Works for me" types of replies
- When you would like the original poster to provide more details
- When you have more to add to someone else's question or answer
See also our Roundtable FAQ.
Formatting
Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.
