Hi;
I`M NEW here and wanted to know if some of you ever experience problems verifying their Seller Account Credit Card on Bonanza
I’ve tried multiple times to verify it , but i keep getting this error message “Verify your seller account
Whoops. There was an error.
[We couldn’t process your credit card. Please check to make sure that you entered the number, expiration, and security code correctly, and that your billing address is correct (the billing address you enter must match the billing address on file with your credit card issuer).
But i am sure that i have entered all the information correctlyPlease help me,
i have send 3 mails to the support but still now no answer
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greatworld Reputation: 10 See greatworld's booth |
Thanks for reaching out @greatworld and sorry to hear about the trouble. It sounds like when you were trying to authorize your credit card that our system was unable to verify your card. To confirm a seller’s identity, our system will do a dummy charge to your account of $0.11. When we see declined errors, it will usually mean that the credit card was entered incorrectly; or, in some cases, a person’s credit card will have a block on authorizing charges under $ 1.00.
Another common reason for error is if you are entering a different address on Bonanza than the address that was recorded at the time you received your Debit/Credit Card. Try entering in the address that you used when you got your card and see if that does it. The two most common factors to cause the failed credit card are as [URL removed]
1) The credit card billing address MUST match the address in your Bonanza account settings. Even the formatting must be identical.
2) the CVV must match exactly.
Be sure that javascript is enabled and allowed and cookies are allowed for Bonanza.com and braintreepayments.com. If you are still having trouble you may want to call your Credit/Debit card company and see if they can clarify the reason that your card is being declined.
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Katyoke Reputation: 1512 See Katyoke's booth |
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