Does anyone here know how to get a response from customer support? Apparently 3 tickets and going on 90 hours later ain’t enough.
Been very frustrating in our brief time on the site. Seems like customer service is non-existent.
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apexwarehouse Reputation: 10 See apexwarehouse's booth |
What a hassle, sorry for that. I will go and find you requests right now and merge them so we can address. More complex requests sometimes take a bit longer to respond to.
It is also helpful if you just send in one request, otherwise our inbox gets overrun by duplicate requests which could delay our reply further. Thanks in advance for your patience and support.
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bonanzamark Reputation: 1539 See bonanzamark's booth |
“Non-existent” maybe is too strong constatation – they certainly try, but for sure it’s not always “up to 24 h”.
In the meantime, you can write some of your questions here on this forum – you may be surprised how often more experienced B. community members can give quick, straight and resolving problems answers/advices.
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ArtistsUnion Reputation: 3676 See ArtistsUnion's booth |
Easiest Way to contact support is to email [email protected] with the information regarding the problem you’re having.
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ZiggyZool Reputation: 1320 See ZiggyZool's booth |
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